Camp Australia - ridiculous website/ stolen things

Aug 11, 2019 2:02 am

Resolved

Replied

Featured review

I'm always having a stress when using their website. Very uncomfortable, non-working, not modern and I'm also having troubles with login! It's just exhausting!
My kids' stuff were stolen a couple of times. They told to teachers and they pretended nothing had happened. They don't want any problems. But the problems do exist! And nobody is going to help children there.

ADVERTISIMENT

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Camp Australia response

Sep 25, 2019 2:02 am

Feedback is important to us and we would like to thank you for raising your concerns regarding the Parent Portal. We are currently working hard to improve the quality of our online portal and its ease of use for all parents.
If you would like to discuss your operational concerns with us in further detail, please contact our Customer Care Team on [protected] so that we can raise this to the relevant management teams.

Thank you,
Camp Australia

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