CB Fitness Centers and Gyms California Family Fitness Complaints #2-21

California Family Fitness Reviews and Complaints

California Family Fitness review: Weight training equipment

Gordon_newhouse of Folsom, US

Dec 13, 2021 12:35 pm UTC

I am requesting an adjustment on a pull-down machine. There are three of them and two of them have straps that are too long. I would like the straps to be shortened by six or seven inches. I have made the request to several people at the front counter and I'm not getting a satisfactory response. There is no way to resolve this issue. It is a reasonable request. The response seems to be that they are not willing to do it. I want to elevate my request and there are no options. No matter how hard I have tried to find any kind of contact information so that I can rout this request through a proper channel, it does not exist. California Family Fitness is not accommodating at all. I just want people to realize this before they decide to join.

Desired outcome: Provide Customer Care Contact information and make the adjustment to the equipment

Keywords:

adjustment front counter inches issue pull-down machine request resolve response shortened straps

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California Family Fitness address

8680 Greenback Lane, Suite 108, Orangevale, California, 95662, United States

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