Cal-Am Properties

cal-am, 1# This is the third time we haven't received a bill before the first of the month. We don't want to use your rent-cafe because we do not know your security parameters and will not risk a security breach. On one occasion we overpaid more than $100. at the direction of the local management. And you did credit the mistake, but this is not a way to run a business. I am also contacting Yes Entergy to ask that they rectify the situation.

2# There is a large pine tree in the back yard that is leaning bad enough to fall on a structure in the surrounding area. As a State, Federal, local conservationist, I can say the roots on pine trees are shallow and prolonged heavy winds might be the cause of great damage. On May 25th, 22, the local management was notified of the concern as did the other neighbors. Should this tree cause damage cal-am will be held responsible according to our attorney.

They want us to pay online but when I went to do it the portal said I was late and wanted $15.00. I paid on the second, your suppose to have a grace period until the 5th. before you get charged a late fee. Also we've been paying $35.00 in storage and the portal says $50.00. I live in Rolling Hills Mobile Home Estates in Maplewood,MN. We've lived here 12 years and used to love it. Now we can't get ahold of anyone. No one is ever in the office and you can't leave a phone message because the phone mailbox is always full. I'm considering reaching out to the Better Business Bureau and the Attorney General to find out what our rights are. This is no way to run a property.

I opened a maintenance request 4 weeks ago to fix my fridge. My ice and water dispenser isn't working. Here in az you don't drink tap water as it's hard water and leaves residue behind. So after the 1st week maintenance came in and after several hours wasn't able to fix it. They never contacted me for further repairs just silence. 2nd week opened another maintenance request and nothing. Went into the office and left messages and still nothing. Finally sent by certified mail demand to fix it. I think 4 weeks of no communication is absolutely ridiculous. And the fact I've now had to buy water and ice this whole time.

To whom it may concern “CAL-AM Corporate” 06/20/2022

My name is Sharon Larson, I don’t really know who to contact at this point as, I am A victim of Discrimination.

I lived with my fiancée Ken in Monroe WA for years till he sold his house as I have many disabilities, one being seasonal depression and we all know Seattle is not the place to be with that condition. As well as Ken’s health was deteriorating rapidly in that climate, so we heard that Banner heart hospital In Mesa Arizona was #1 in the nation he has congestive heart failure, A Fib, COPD, chronic pneumonia.

We moved to Mesa AZ and came to A mobile home park in his motorhome and had been in park 2 months when we finally found a mobile home we wanted to buy and, Ken my fiancée talked the owner into to dropping the price substantially and he put down over $1,500.00 plus gave realtor money to go ahead and do his background check. I wasn’t present at this time as I had to fly to Seattle for two days, the realtor asked Ken if there was anybody who would be visiting or residing with him and, Ken said, yes, we had both come and talked to the desk lady who showed us a few places in this mobile home park however, she’s out of town. He was handed two background checks, one for him and one for me, Ken sat right down in office and filled out money order and both our background checks and was told everything looks good. Ken did tell him as I told Leanna when we went to look at place that, I am very A.D.H.D and go 100 miles an hour at times and make instant decisions as the 1st lady asked why I’d want the smaller place instead of the bigger one for same price? Ken told her I had a lot of mental disabilities even reading and writing, spelling and had a head injury in 2005.

When I returned from Seattle we went back to office and Rick the main guy in the office shook our hands and said he had heard about us from Leanna the lady that gave us the tour of available park models for sale, but she was going on vacation the next day and that Rick would there to help us through the process.

He offered us an alcohol drink and we both excepted. When drinks where gone he gave me 2 pieces of paper and said, initial here and here and sign here, I looked at Ken and said what’s this? He said just go ahead as that gives them a right to go back 7 years to make sure you’re not a hardened criminal and laughed. I did do what he asked and told him how happy I was to be here and now move in with Ken to our new place.

A few days later Ken got the mail and there was a letter from corporate saying we failed and can not buy house, I started balling, it said because he had omitted something on the background checks I knew right away it was because my inability to read and write and make good choices. Ken went and spoke to Rick who sent in the background checks asked why said I don’t know they just failed and you should receive a letter from corporate explaining why, a few days later the letter came it said the company that ran the check approved us that the denial was a corporate decision, so Rick said I can’t promise anything but write a letter, The following morning I called the agency that does the background, and they didn’t understand why we were denied and where quite shocked as Ken had one midsemester and I was only living with him and only he was buying it. After a lot of research we discovered, corporate said it was me who caused this and it was because they went back over 30 years ago on my background and 25 years ago I had car accident due to seizers and got the smallest felony for it, but I don’t remember the accident as I had a bad head injury and broken hips and back and surgeries and was in coma, as a result of that, No jail time and I had to pay a fine of $25.00 a month, also I have some thefts in my past. I was in a very violent marriage 25 years ago; I was severely beaten which my husband did 19 yrs. in prison for attempted murder on me and my unborn child, I had babies and did get caught stealing some food as he left me nothing! Outside of that, I had a couple traffic tickets. Ken wasn’t aware of my past 100 percent or the dates and when I was told to initial here and here and sign, Rick said nothing about anything. We have been harassed and been given papers denying a lease renewal and to vacate the premises in 72 hours, I talked to Keith the bouncer and said what is this all about anyway, he said Ken I don’t know, he let Ken pay till the end of the month, I said thanks it’s not easy finding a spot for a 40’ motorhome, grateful he shook Keiths hand said I know it’s not your fault it’s some kind of mistake I’ll get it straightened out. Only to my surprise I was told I couldn’t buy lease or rent any properties owned by CAL-AM. Now how embarrassing is that from working mid management for the last 11 years for a worldwide construction equipment manufacture, selling my $500,000 home only to be denied residency at a trailer park!

Ok enough she’s upset enough as it is so here’s my two cent’s worth, Given the fact that we not even given a chance to explain anything prior to passing judgement on us, they called Sharon a liar and a thief, without hearing the facts that statement in itself speaks volumes about the people they hire to interact with the people who’s home are at the mercy of these thugs that threaten tenant’s with eviction if they don’t comply with and abide by their wishes, even if they own the mobile home they live in if they get evicted they lose their mobile home. Imagine that, spend your life saving investing in a resort right, sounds like they call all the shots and use threats, corrosion and intimidation to rule with an iron clad fist, so thank you for denying my residency you’ve done us a favor unmeasurable. But you insulted my handicapped girlfriend and called her a thief that is inexcusable no matter what. You have no right voicing your opinion especially in a position where you are the voice of the corporation, read the federal NDA, ADA laws passed by good people of our country, so they don’t have to succumb to being strong armed by thug corporations bullying people. Shame on you and you fly the American flag here. I didn’t put life on the line in the war to be treated with such disrespect, yes sir I am a disabled veteran as well, but that’s not your business either.

So as this letter is going viral to warn others to be ware of wolves in sheep’s clothing, and you picked the 2 most vulnerable victims our handicapped and our senior citizens to bully. I did read the Arizona states governing bodies statues on mobile home parks, and their landlord tenant act, sounds like a wild west novel in the wild west. I see no point in furthering this conversation at this point, your acts and choice of words are inexcusable by the lowest of standards today of professionalism. Sharon was told by corporate that they would speak to your attorneys and get back to her, “I was there, and phone was on speaker” NEVER DID GET BACK TO HER, SHE HAS CALLED TO FIND OUT WHAT ATTORNEYS SAID? NOBODY HEARD OF THIS? YA RIGHT! “IT WAS ONLY ANOTHER SCARE TACTIC”

Sharon already has been diagnosed with PTSD and Panic attacks, I will send you her new medical bills and thank you CAL-AM

This is going to HJD, attorneys, better business B and the disability act and, social media

You may reach me at

Also, Sharon at [protected]

Sincerely, Sharon Larson and Ken Carney

CC: Attorney Spencer

CC: A.C.L.U

CC: Americans disability act and rights

CC: veterans’ disability

I will also make copies and pass them out in the Cal Am Parks and send to all Cal- AM management

Once again, Thank you for your time in reading how you have destroyed my fiancée and refused to give us the right of being able to live where we want, I earned that as a Vetran!

Yours truly,

Sharon Larson and Ken Carney

*update*

As of 06/21/2022 at 11:43 A.M

Corporate finally called, the same guy who said he would speak to his attorneys and get back to me no latter then last Friday and it would be an” email?” He just called and never mentioned his attorneys and only dammed me more, “the same one who called me A thief and a liar”. He stated that, If I would have told him what my disability was then he would have helped? This guy who I have never met, only briefly spoke on phone till he insulted me, He stated he has mailed something? He started putting me down and talking over me, I will not speak to him again, I will have someone else handling this terrible discrimination and harassment from Cal-Am Properties

Ongoing situation since April 2022 up until now June 15 2022. Cal-Am had an ongoing tree removal project started February 2022 that seems to have been completed. My street was the final one in the project, and included 7 trees which were all tagged for removal. Besides mine only 2 other trees were removed. And per Orlando the Tree Removal Company deemed all these trees necessary to be removed. In addition the Tree Removal Company left the stump grinding material covering up 1/2 my yard.

We got a notice for another rental increase at 601. N. Kirby, space 487 in Hemet CA, Last year we also got one for $48, now this year $68, starting in August of this year, well this is ridiculous, Your actually going to lose a resident pretty soon, if this rent increase keeps going up, I live on a fix income and when I bought my mobile home four years ago my space rent was $747 monthly plus utilities after the year I got notice of rent increase for $25 and another last year for $48 now another rent increase notice starting in August for $68 dollars, this is ridiculous. I feel that you as a owner is taking advantage of us seniors and probably just waiting for us to die because of our age. that what I think I'm my mind. I probably will be out in the streets one of these days just living here in your mobile home park. Plus do you know of all the homeless people living here, the drug addicts and drug dealers, living here also.

I don't know but I think you and your partner actually don't care about us residents living here because you people are making a very good income off of us seniors. I can imagine where you live and the house and cars you have, so I'm asking what I'm I to do when my SSI will not provide my space rent. There's a lot of us who someday will have to sell and buy somewhere else. So please be aware of the going on here at the park and be more understanding of our space rent and our rent increase.

Sincerely Mrs. Minnie Juarez

Space 487

Hemet California, 92545, at 601 N Kirby st

A lady with a little white dog on a Retractable Leash, while she was riding her bicycle, the dog had at least 15 feet of free reign and was running all over .. not beside the bike with a pet bar attached to the bicycle. She rode her bicycle up and down streets of Val Vista Village, the dog wandered and ran with too much extension on the Retractable Leash.

My Doberman Puppy escaped from my truck and ran up to the little white dog to "of course sniff it's butt", like all dogs do. The little white dog snarled and growled at my dog and at me also when I got my Puppy. The lady had NOT put the extendable leash on lock or to stop the leash from having 25 feet of leash out by then.

The lady stayed on bicycle, did nothing, I grabbed my Puppy and became tangled in the extendable/ UN-RETRACTABLE Leash. In an instant ... just 1 strand of cording from this extendable/un-retractable leash, became wrapped around my leg at the knee and within less than 1 minute, I was wounded, bleeding. After going for Medical attention, I was left with a 5"- 3rd degree burn, that will be visible FOREVER.

I notified the Manager, she was excellent, told everyone at coffee , that these leashes are not allowed-stated that in the rules of the park.

It has been 6 weeks, the burn has not finished healing, requires medication placed on it 5-6 times a day. And I saw the Man, same dog, running with 15ft, same extendable/retractable leash. Obviously oblivious to rules of the park, my permanent 3rd degree Burn I will wear forever.

Mountain Villa, Enumclaw, WA

The Park has not had a Maintenance person for a long time, thus several areas of the park are starting to look like a run down and quite frankly a ghetto. I pay almost $1, 000 a month in lot rent for what?

The dog receptacle containers (poop bins) are overflowing to the point that there are piles of bags of poop on the ground around the bind.

The street lights in front of each home do not work, making the entire park dark and not safe for residents.

Yard Waste hasn't been picked up in at least a month.

No one is in the office to take complaint calls or any other call for over a month.

This is a senior living community and rent has gone up every year I have lived here (5 years) what am I paying for? When I moved in, lot rent was $650.00 a month, it is now almost $1, 000 a month. I have spoken to other neighbors whose rent did NOT go up last year because of the pandemic, yet mine has consistently gone up every year.

Any green space in the park is being replaced by homes, there is no where to walk your dog anymore. Neighbors are allowing their dogs to poop in the road and not picking it up, while other neighbors are allowing their dogs to poop in neighbors yards without picking it up.

The park manager Theresa was excellant at keeping everything up to code but she has been gone for a month and everything is falling apart. Bring Theresa back!

WA State law (RCW 59.20) states that you now have 30 days to comply with all of the above that I have stated or my lot rent is free until you have corrected the problems. Also, you can not retaliate against me for bringing these issues to your attention. You may want to familarize yourself with WA State Manufactured home laws in order to be compliant with the law.

Sascha Peterson
[protected]@hotmail.com

I am extremely disheartened at all of the changes to our wonderful resort. It used to be that we had a wonderful Christmas ON Christmas. This year we had Christmas Eve on December 12 th and Christmas dinner is occurring today for only $17.00 (sarcasm*) 12 years ago we felt loved as residents of this resort and celebrated.
We used to be able to take our own food and drinks or even a bottle of WATER in and now it feels like it is just a money grab for Cal Am. We as 5* resort residents should not be charged $7.50 for an onze of booze, no reason for a company to make over $400 on a bottle of booze; bars don't even charge that much! I understand that over the years there is inflation, but it used to be $2000 a year rent now $8500 which is $11000 in Canadian, every year we pay more and get less! With constant new rules and regulations it is feeling much more like a compound then resort!
We've worked hard our whole lives to be able to enjoy retirement, this is not enjoyment. Something has got to change.

Constantly harassing owners. They are changing rules without prior notice. So many inspections that are you might as well sell. You cannot make them stop harassing you over unreasonable things that are strictly not in the lease you signed.
If you get a letter they will only give you a week to resolve when the lease says 30 days. They threaten legal action for little things like weeds when what you have is grass growing.

This is a property in salem oregon but it is company wide

Due to excess water from poor drainage, a pool of water is ruining our mobile home ie vapor barrier of 3 years falling down, floors buckling, need new subflooring on half or our home due to your land causing our home damage. Manager resigned, Mr Purcell was to be taking over yesterday and has not been returning my calls. A Sump pump system was in the process of getting approved and is now falling through the cracks while the damage continues.

To whom it may concern:
I am a resident at the Sunrise Estates in Banning. I have been at the park for almost 2 years and the most part it has been pleasant.
My concern is for the lack of professionalism and ethics the manager possesses.
On 9/7, I received a call from the manager, Rick Dewalt-the manager informing me about another resident wanting my last name for an article I wrote for The Grapevine (a newsletter distributed in the park). During the conversation he mentions that he heard a "rumor" about me having a stalker in the park.
Whether or not the meddling is true or not is of no consequence to him or your business, but I wonder who else does he repeat his ignorance too about me.
A few months back I receive an email about my dog. In the communication, I was informed that although "no-one" complained about my dog that I should not allow my animal to eliminate in the park and I should tell other dog walkers the same when I see them with their animals. This is harassment.
Coincidently, I had just voiced a complaint with him about dog feces that was collecting in a an empty space for a few months without anyone picking it up.
His behavior is beyond the pale and he needs education about his role as a manager.
This park is overrun with feral cats. There are fleas and excrement on properties and lots that owners must contend with.
California Code of Regulations, Title 25, Article 2, Section 1114 (a) addresses this issue and I have filed a complaint with the State of California against the property, as I have offered resources to management, in the past, with no avail.
Please look into this matter to help the residents here.

TO WHOM IT MAY CONCERN
Preliminary Conduct
Lot # 159

Christina Kelly had just started on her new job at the palm breezes club around three months after we moved into the park sometime. last April 2020, when she

1) barked at us erroneous information pertaining to parking,

2) She again accused us of playing our music loudly and stating that the neighbours who lived at the back of our property had told her it was us playing the music loudly (which of course we have not), but when asked which of the neighbours pointed us out as the ones who played music loudly late at night she did not state which of them did.

3) In her second notice to us dated January 22/2001 Christina has again sent us a picture of our nextdoor neighbour tree situated at 6192 Seashore drive, and stipulated that we cut the overhanging branches. This tree obviously is not on our property, and therefore does not belong to us and for this reason we are not authorized to cut it. and has not given notice to the rightful owner to cut it.

4) She continues to harass us on a regular basis while encouraging other dwellers of the park to grow their bushes to higher lengths than ours
( which I trim regularly) and to have differently painted mailboxes, some are grey / black, some olive etc.

5) Christina has also allowed others in the park to have their shutters closed, but not ours.

6) she has most recently threatened us with eviction.

7) She is also requesting that we destroy our flower garden ( hibiscus in full bloom)

8) We are now at the point where enough is enough, and have decided to sell our house and move away to avoid further harassment by her.

Mr. Staal:
I'm not sure who you hired to cut the weeds behind my unit on the hillside at #434.
The weeds were about 5-6 feet high and whoever did the job just left all the weeds all over the hillside AND all over my site. It's a mess. The weeds need to be picked up and put in to the green recycling bins, like they it's always been done in years past. These weeds left on the hillside will eventually blow over on to my site and ruin my gardening projects.
Attention to this matter will be appreciated.
Thanks,
Jamila Kanika

cc: Kovac-Cal Am Costa Mesa

I lived in Cal-Am's Village of Tampa property. We were excited in the beginning about buying a nice home in a nice community. The surrounding area was questionable. I asked the sales person Maritsa if there were many issues with the community, she informed us that it was quiet, safe, and with the security officers the community was orderly. LIE LIE LIE!

I reported loud music from our neighbors about every day. NOTHING WAS DONE. There were drug deals going on in front of our house, NOTHING WAS DONE. I reported people not cleaning up their dog waist, NOTHING WAS DONE. I reported big parties in the middle of the night. NOTHING WAS DONE. I reported trashy neighbors, AC not fixed in laundry, people parking on my property and driving in my grass, and in the grass and no parking areas, NOTHING WAS DONE!

We were told from the property manager and the sales person Maritsa that there was a 30 day period that if anything in the house need fixed they would fix it. LIE LIE LIE! When we moved in the AC unit was not working. We called the office with the issue along with others. They sent out a AC tech and he informed me that the AC coils were very bad. I informed the manager, he said that was not their problem and I didn't get what he said in writing and that he was not going anything about it. I had to pay $1500.00 to fix the AC coils.

Most of the residents do not care about the community or the rules, the management company does not care about the residents or their own rules.

We were told by the sales person Maritsa that the lot rent does not increase very often and had not for a long time. LIE LIE LIE! The lot rent increases EVERY YEAR! We were their 2 years lot rent started at 515.00 a month when we left 545.00. Think about that 30.00 in two years in ten years that is 150.00!

We put our house up for sale 4 months after we moved in. I hired a realtor that specialized in manufactured homes. She showed our house multiple times but could not get financing from a bank or mortgage because of the community and all the foreclosures. WE WERE STUCK. If you buy a house YOU WILL NOT BE ABLE TO SELL IT! EVER. We ended up walking away!

This company Cal-Am is one of the worst management companies I have ever had to work with. They are all liars and thieves, the manager, the sales team, the owner all of them horrible awful people.

I rented a house through Calam Properties and they charged me £55 for a window that wouldn't close and it was like that when I moved in. Total con artists tried everything they could to get more money out of me.