Tim Hortons reviews and complaints 2
View all 3010 complaintsTim Hortons - Refuse to serve
I have a heart condition I offered to show my vaccination pass still refusing to serve because of a mask I can't wear do my medical condition was in acceptable the supervisor SOURV is the worst every other tim Hortons never ask me I continue to ask please serve me I have my vaccine passport they still refuse to serve me ask me if I should go to the drive thru I didn't wanna stay in the drive-through line it was so long. Still refuse to serve me and they insist unless I wear a mask and I have a medical condition I cannot wear a mask do suffocation I feel suffocated that's why I have a medical condition and they still demanded to see my medical condition I told him I can I should I do not have to show my medical condition as as I was told by the doctor and my lawyer. I hope the supervisor and employees get this message through the owner of the Tim Hortons branch so other good citizens don't encountered this terrible service
Desired outcome: To let the employees know ASAP that customer are right specially those with medical condition thank u
Tim Hortons - Customer service
It amazes me almost every morning how rude the drive through ladies are. They either basically throw the coffee at you or give you attitude. Since when is this good customer service. It's almost always the same two girls working drive through! If this keeps up I will be taking my business to McDonald's. I have never had anyone so rude and the fact it's constant!
Latest Tim Hortons Reviews
About my chicken sandwich I would like two rolls and give 150 points. Food quality and store customer service Coffee cups Yoghurt with berries and granola, and also cheese croissantGiving a Voice to Consumers
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