ADVERTISIMENT
920 Boulevard Maloney O, Gatineau, QC, J8T 3R6, CA
Fri 9:00 am - 9:00 pm Working Hours
Sun:10:00 am - 5:00 pm
Mon:9:00 am - 9:00 pm
Tue:9:00 am - 9:00 pm
Wed:9:00 am - 9:00 pm
Thu:9:00 am - 9:00 pm
Fri:9:00 am - 9:00 pm
Sat:9:00 am - 5:00 pm

Reviews and Complaints

The Brick CanadaWarranty not honored

I bought appliances form the brick with the extended warranty and now that cooking is'nt working they won't repair nor replace the oven.
Beisdes of all that they send a technician that only cam to tell me that there is nothing they can do about it.
The oven cough fire that same day.. Endangering my family.
I called this morning to at least get someone to come look at it again, and they put me on hold for minutes and then hang off.. I called again and the customer service lady just kept rejecting my calls.
Then I called the store and there was nothing she could do although they are the one that sold the appliances and the warranty...

Warranty not honored
Warranty not honored

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    Respond

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    The Brickfake warranty!

    Be Warned that salesman at The Brick in Gatineau, QC will try anything to add a warranty to your items. This warranty being a complete Fraud with false claims. I was shown an actual document which covered pet damage, such as clawing, and was talked into believing this to be part of the Global 5 year warranty. When I called to get some light pet damage repaired a year later, they told me that in NO WAY was this covered and they will not give me my money back for the false warranty. Thanx José Alberto P, I hope you choke on my 160.00$ you liar!

    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Submit
      2 Responses
      • No
        NORILYN Aug 22, 2011

        WE WERE SOLD A FAKE LEATHER SOFA TOLD US IT WAS GENUINE ONE
        WE WERE SOLD WARRANTY BUT NOW DOPNT WANT TO GO ON THE WARRANTY
        THEY ARE TOSSING US AROUND AND CHASING THEM
        PLEASE HELP

        0 Votes
        Cancel
         
        Submit
      • No
        NORILYN Aug 22, 2011

        YES WE HAVE THE SAME SITUATION

        0 Votes
        Cancel
         
        Submit
      ADVERTISIMENT

      IN THE NEWS

      Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
      A consumer site aimed at exposing unethical companies and business practices.
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
      You'll definitely get some directions on how customer service can best solve your problem.
      Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.