Dollarama reviews and complaints 1
View all 208 complaintsDollarama - Manager at 525 Highland Rd W Kitchener, ON N2M5K1
Misguided customer regarding lithium batteries in spite of showing the battery no cr1632, customer paid for it. I went back for at least to give me exchange started complaining about inventory when I asked why was this misguided he started arguing and threaten to kick me out of store, very rude behaviour, I was polite to explain lithium batteries come with size and number and you should know how to guide a customer. The customer who purchased she said he had beard he manipulated to other store representative instead he was the person who misguided. And started arguing I am blaming him indeed he cannot understand he is a store manager to resolve customer issues, even though he is not he cannot cover up he getting blamed. Very unprofessional and impatient manager at store.
Desired outcome: I was polite to leave but thought of calling 911 for unnecessary misbehaviour and lie, and then thought I can raise a complaint on website instead.
Correction complaint was logged for Dollarama at address
370 Highland RD West Unit 17-1
Kitchener Ontario N2M5J9
Unprofessional and impatient Manager at Dollarama 525 Highland Rd W Kitchener, ON N2M5K1
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