ADVERTISIMENT
101 Clair Rd E, Guelph, ON, N1L 0J7, CA
Tue 9:00 am - 9:00 pm Working Hours
Sun:9:00 am - 8:00 pm
Mon:9:00 am - 9:00 pm
Tue:9:00 am - 9:00 pm
Wed:9:00 am - 9:00 pm
Thu:9:00 am - 9:00 pm
Fri:9:00 am - 9:00 pm
Sat:9:00 am - 9:00 pm

Reviews and Complaints

DollaramaNo exchange or return policy

On oct. 15th, I purchased 2 packages of "c" batteries and 2 packages of "dd" batteries. When I was picking them up off the counter I realized that I mistakenly picked up 3 "c"'s and 1 "dd" package.
I thought I could put the pack of "c"'s back and just get another "dd".
According to the cashier "there are no exchanges or returns".
Seriously???
I get the policy and if I left the store. I was just picking them up to leave the store.
Can't customers make a mistakes?? Maybe they were on the wrong hooks when I picked them up?? Is there never a "one off"??
I wasn't bringing back food or I hadn't even left the store!!!
Very poor customer service.
I would love to hear the logic of this.
[protected]@rogers.com

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    1 Response
    • Me
      meanere Oct 16, 2020

      Sigh here we go again, another child mistaking not getting their way as poor customer service. Maybe if you shopped with an adult they would have provided you with the correct battery? This way you would not need to return them.

      0 Votes
      Cancel
       
      Submit
    ADVERTISIMENT

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.