Shoppers Drug Mart reviews and complaints 1
View all 1543 complaintsShoppers Drug Mart - Dispensing of types of medications to complete process of injection
Picked up prescriptions for arthritis treatment. The pre loaded syringe of methotrexate comes without a needle. Explained on the package. After a phone call. Had to return to Shoppers and pick up needles. I called Monday AM talked to someone else in the pharmacy named Wendy, I am used to giving myself injections but this needle is a pressure fit "special tip" to say the least I got the wrong needles and now because the pharmacist said I chose them I get to eat the cost. Taking no responsibility of not knowing the product and what was required to complete the process (Injection) because they are not educated enough to dispense the products nor does it seem to matter to them. I can not take the methotrexate now as it is contaminated due to being opened. Some of them seem to be there just for the paycheque. Now I missed my methotrexate day. I have other weekly pills to take so I do try to pace them. They screwed that up. I will give you a chance to respond but will turn this complaint over to Market Place investigators as this has happened to me and how many others has it happened.
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