ADVERTISIMENT

Value Village / Savers

13530 Fort Rd NW, Edmonton, AB, T5A 1C5, CA
Mon 10:00 am - 7:00 pm Working Hours
Sun:10:00 am - 7:00 pm
Mon:10:00 am - 7:00 pm
Tue:10:00 am - 7:00 pm
Wed:10:00 am - 7:00 pm
Thu:10:00 am - 8:00 pm
Fri:10:00 am - 8:00 pm
Sat:10:00 am - 8:00 pm

Reviews and Complaints

Value VillageBad service

I had one issue to concern about Value village on 13530 Fort Rd NW, Edmonton, AB T5A 1C5. Here is my story: On Tuesday Mar 30, 2021 about 11:30 am, I went to the store and wanted to take a look showcase about Jewelry, I told one cashier, he paged 3 times until 10 mins later, one lady came out, I found one pin and wanted to purchase, but all line was busy and lined up, I asked the lady if she can leave the pin in one cashier area, I would do quick shipping then paid together, really didn't want to line up twice. But she told me u had to line up and paid right away, otherwise she would put it in showcase again. I have no choice, so I left the pin in showcase, and went to shopping for house ware, about a few mins later, I changed mind. I lined up and want to purchase the pin right away. When it was my turn to purchase the pin, I told the cashier the pin was in showcase, can u bring it for me? Another lady was beside me, she told me to go with her to pick up the pin, and asked me if I can let next person to purchase first, I felt ok. when we came back, she left the pin to the cashier and told me u had to line up again to purchase this pin. I was so upset. I saw 3 more persons line up already. I asked her if I could pay right now because I lined up already. She ignored me whatever how to explain to her. I asked her if I can speak to u tore manger? She said 'I am". Cannot believe that, How come she was a manger, treat people not nicely at all. Too bad service!!

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    Respond
    ADVERTISIMENT

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.