Pottery Barn reviews and complaints 1
View all 288 complaintsPottery Barn - Discrimination
I walked into the Chinook Mall Calgary Pottery Barn store and walked around for about 10 minutes until I found a $259.99 blanket I wanted to purchase. I placed it on the counter to purchase and was approached by a staffer who informed me I had to wear a mask. She didn't care I was exempt. I pointed to the blanket I wanted to purchase and told her I was about to purchase it but since she wouldn't respect my exemption I would leave without the purchase. She coldly replied "that's fine"
Such discrimination and reptilian treatment. I will never shop there again.
Desired outcome: Apology and allowance for exempted people to enter store without a mask without facing discrimination
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