McDonald's

Ordered 2 complete meal an a Happy Meal, given the drinks and then handed a bag for take out. upon arriving at my daughter in law and grandsons placed I opened the bag to find the Happy Meal was not included.
Phoned with the problem told I can have a new order but will not deliver the Happy Meal. Sorry to disappoint a 7 year old.
Filed a complaint with McDonalds only to have Mandeep offer me a Complimentary Happy Meal. EXCUSE ME. I paid for this already. Phoned their 1800 number as this is a JOKE, offered another voucher for a Happy Meal,
WOW some problem solving, requested too speak to a Manager,, this took 3 minutes, told no Manager available. In other words not taking any responsiblity.