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1.0 39 Reviews

Bynsave Complaints Summary

0 Resolved
39 Unresolved
Our verdict: Engaging with Bynsave at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Bynsave reviews & complaints 39

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C
5:20 pm EDT

Bynsave have not received my order

#98042 - I received an order confirmation, but have not yet received a shipped confirmation. My account has been charged for the necklace I ordered.

I called the Customer Service phone number and all recorded messages send you to email customerservice@bynsave.com.

They assure the customer that they will respond within 24 hours. Still waiting.
Had I read the reviews and complaints for this website, I NEVER would have ordered from you!

Corrine Arehart
[protected]@hotmail.com

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5:20 pm EDT

Bynsave 9h headlight restoration kit

It was ordered on september first and it's been longer than 15 days and hasn't arrived yet the contact information I entered was my phone at [protected]. I stopped the text mail updates because of a lot of advertisements. It may just be running a little late but I hae no way of knowing because I didn't realize that the text messages were the only way to get updates

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11:39 pm EDT

Bynsave never received order and can't contact anyone

I ordered a dual neck fan on August 1st. I received an email with an order number shortly after, but never received the product. When I received the confirmation, there wasn't even a tracking number included. I sent an email to the support@bynsave.com and again never received any response. I just tried calling the contact number and the only thing it provides is to email the exact same email I've already used.

I either want the product or my money back.

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TonyToka
, US
Oct 12, 2019 11:37 pm EDT

This company is on some B.S. I ordered it on Aug.3 and never received it. I also got a fake tracking # and emails blaming it on their warehouse, and after 3 emails they stopped replying!

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Barry Zajack
, US
Oct 08, 2019 5:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased an item order # 86896 on 7/9/10 and I have not received it. I tried calling you no luck. I tried going on line and you want me to pay you $5. I'm not going to pay you anymore money as I'm already out $23.94 that I paid for the item that I did not receive .

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Ruthie Beasley
, US
Oct 07, 2019 6:05 pm EDT

Ordered fan over a month. Was told on September 15th I would receive order in four days. Today is September 28th no fan and no reply to latest inquiry. Will be contacting PayPal for a refund. This unacceptable. They have my money, I have no product.

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Third ward
, US
Oct 04, 2019 10:30 pm EDT

I ordered the portable sports fan on August 26, 2019 after many emails I still haven’t received my order.
Today is October 4th I emailed wanting to know where is my order #95412. No reply to the last 3 emails. I just want my fan. I ordered it because I thought it would help with my hot flashes. I’m hotter than I was before I ordered because now I’m furious for allowing myself to be scammed by not checking this company out before ordering.

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5:54 pm EDT
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Bynsave neck fan

I placed the order the first week of july 2019. It is now, september 10th and I still have not received the order. They did give me a credit for the shipping. The order is #89210, where is my fan?
I see I am not alone. So many others have not received there products. I will not be placing another order with this company. I expected to receive it during the summer, like near the end of july, but this is ridiculous!

Either refund me or send the product! Email me at true tracking number. How does a company stay in business!

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Spiffystoy
, US
Sep 12, 2019 4:55 pm EDT
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Same here. I ordered the neck fan on August 16, 2019 and as of today (September 12, 2019) it still hasn’t arrived. I contacted them twice and they apologized saying they had a problem in the warehouse. They even gave me a tracking number the second time. UPS says they never received anything from them. They’re crooks.

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J
9:45 am EDT

Bynsave order not being shipped

n August 22, I ordered a personal cround the neck fan. I never received this item. According otheir website it was being sent to DHL. DHL never received. I emailed them and they told me that it was a problem in the warehouse and gave me the old DHL tracking number. Even after 4 emails I have nt been able to get in touch with them. I have asked for a refund and yesterday contacted PayPal to dispute the charges. What is going on.

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9:01 am EDT

Bynsave #87726- tape

I am tired of sending emails and getting fake tracking numbers in return. This has been going on since the beginning of JULY. I do not want this product and I am/ have requesting a credit to my account that was prematurely charged.
This is so ridiculous. I received an email stating that there were shipping problems, that is fine, but credit my account. I no longer want this product. Stop sending emails that mean nothing!

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12:13 pm EDT
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Bynsave leather conditioner

On July 1st 2019 I ordered very high priced leather conditioner I saw advertised on line from bynsave. Supposedly it was going to be delivered in 2-3 weeks, after 3 weeks time I started emailing them asking where my product was I got no response even though when you call the recording states your email will be answered within 24 hours! I kept emailing them finally got a response, they sent me the tracking number I tried tracking my order and got a no such tracking number response. So back to the drawing board I started emailing again after a couple of emails they finally responded with your order is on its way. Obviously they never processed the order...wonderful. So I finally received the order on August 20th only to find out I paid $30 for a jar of conditioner that wont even cover my the leather in my vehicle I dont know how much is in this tiny jar because everything is written in Chinese! So the directions that are on this tiny jar I cant read and they didnt bother to send any! That sucks but I figured what the heck it took forever to get so lets give this a shot. This product does absolutely NOTHING at all totally a waste of money, all that aggravation for nothing! I would not buy from this company ever again, this is the worse experience I have ever had with any company...still cant believe it

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6:49 am EDT

Bynsave order# 74503

It's been almost 3 months since I ordered an item from you and we keep going back and forth about when I will receive. I've asked to cancel my order many times but to no avail.
Just recently you sent me an email telling me I have a 10% discount because I haven't bought anything from bynsave for a while. Why would I want to order another item from you when I haven't received the item I ordered 3 months ago?

I've accepted that I have lost $17.99 because this company is a scam! I have told everyone I know not to buy anything from bynsave, scam company!

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1:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bynsave portable hanging neck sports fan

I ordered a fan on july 25, 2019, and paid for a 2-5 day delivery and today is august 12, 2019 still no fan! I reported 7 days later that I hadn't received my item yet, and got a we apologize response and a blame it on the courier response, but didn't say when I was to receive my stuff, and still today no product! No refund! Nothing! If my item is not here by wednesday august 14, 2019, on thursday august 15, 2019,
I want my money returned to my card!

Read full review of Bynsave and 5 comments
Update by KScott1128
Aug 16, 2019 2:21 pm EDT

I believe those positive remarks were there people. This is a Scam!

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BillyKtet
, US
Oct 15, 2019 4:07 pm EDT

OH how we were scammed! I even put in a huge https:// thing to "track" my order...AOL search engine can't find this. Emails sent, no response. These are sorry [censored] from some place we can't go to kick their [censored]...they all operate this way. It's my last email order. If I can't call or better yet have it in my hand in say Walmart or HomeDepot, I really don't need it. Also avoid the wireless phone charger...I got one, it charges my wife's brand new Samsung 9, but won't mine a 6. Sent back via USPO, no credit on my card account yet. AVOID< AVOID these deals.

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ChrissyMB
, US
Aug 31, 2019 4:22 pm EDT

Bought the same item and the same thing has happened to me.. sent 4 emails no response, and there's no way when you call the number given to speak to a live person SCAM

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lanise2819@att.net
, US
Aug 16, 2019 1:09 pm EDT

I ordered the hanging fan on July 21 and still nothing no tracking number.I emailed them nothing. I tried calling customer service today nothing Aug.16. my orders # are 88430 and 88426

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judynoorda
, US
Aug 15, 2019 11:58 am EDT

I also ordered the 'handing sports fan' a few weeks ago and requested express shipping, I still have not received any notices about it. I don't have a tracking number to see where it is. My order # is 93499. It is now Aug. 15, 1919.

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Author of the review
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KScott1128
, US
Aug 15, 2019 12:18 pm EDT
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Replying to comment of judynoorda

I feel like we've been scammed

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lanise2819@att.net
, US
Aug 16, 2019 12:57 pm EDT
Replying to comment of KScott1128

this is messed up .how can they do that I read the comments and everything.People were saying they were received their neck fans

ComplaintsBoard
L
2:55 pm EDT

Bynsave neck fans

We have not received our order place on July 22/2019.. wanted to find out how much longer we have to wait.. I see on another website they are cheaper fans also.. whats going on please.. already been paid.. Thanks ORDER # 88654

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shawna collins
, US
Sep 05, 2019 10:49 pm EDT

I purchased a fan to help me survive being a teacher in Arizona with bus and playground duty! My card was charged on July 26th for the $22.95. I am still sweating and have no FAN on Sept. 5th! How long does this really take! Guess I need to let Facebook know and everyone I know. There were many other teacher and coaching friends that wanted to order! Please cool me off emotionally and physically! Do the right thing!
Shawna Collins
Scottsdale, Arizona

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C
2:15 am EDT

Bynsave order # 77130

I ordered gel grip tape and packet chainsaw, June 8th. I received a tracking number. It says DHL but the number is too long and its the correct amount for USPS that says your package is lost. I have emailed them 12 times. I asked to cancel the order and they got back to me stating it was shipped. I don't think they know what the hell they are doing. The 800 number is a joke. Please refund me $44.93 or I will contact my bank.

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1:02 pm EDT

Bynsave gel grip tape x 3

I ordered 3 rolls od Gel Grip Tape on June 16, 2019. A month went by and no delivery. hen I contacted your organization I was more or less told the items were misplaced, then found, and the order [ORDER # 82293] was on the way, free shipping (which I appreciate).

You provided me with a tracking number and it was erroneous. https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903503898855920

Can you find my order and get it to me please?

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pedritta
, US
Aug 25, 2019 12:03 am EDT

what else can we do?

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pedritta
, US
Aug 25, 2019 12:02 am EDT

I am in the same boat, I ordered 3 roll of gel grip in July 10th and today August 24 nothing

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bryan karwoski
, US
Aug 20, 2019 9:24 am EDT

I am in the same boat, I ordered a roll of the tape on July 13th and have received nothing.

ComplaintsBoard
B
4:42 pm EDT

Bynsave order #74716 ordered june 2nd and have not received product or tracking number

I ordered on June 2nd. Have not received item or even a tracking number. All I get is canned answers about how shipper misplaced products. Either send me my item and give me a tracking number or refund my money. If i don't here from you in the next day, I will be filing a complaint with the PayPal, Facebook and the BBB. I am thinking this is a scam company to extract money from people.

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7:55 am EDT

Bynsave tape

Ordered two rolls of double sided tape on June 14, 2019 have not received as yet. The tape was advertised on a Face Book post and my credit card has been charged on 6/14/19
If you are not going to ship the tape please refund my money. 42.93.
I was really looking forward to getting this tape.

Please advise status
Thanks
Howard Josephsen
109 Stowmarket Drive
Goose Creek, S.C. 29445

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K
9:47 am EDT

Bynsave dog flea collars

I order the dog flea collars on the 30 of may they said they would be here in 4 to 7 days, on the 11 of June I asked where my order was they said it was mailed, I called on the 20 of June to the 800 number it's a robotic caller never spoke to any one so I emailed agin, they said the distribution department made a mistake on delivery and would send it, well it's been 30 days and I have emailed agin with no response at all. I belive this company just takes our money and never intended to send products to us . Thanks for listening, Karen LaRue

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2:37 pm EDT

Bynsave silicone hair curlers

I ordered these silicone hair curlers on April 19, 2019 in the amount of $18.67. Order #68303 and the Tracking # is 9374869903503734309549. It supposedly was out for delivery by DHL on 4/27/2019 to Gold Canyon. It arrived at Apache Junction PO on 4/26/2019. I have not received this order as of this date, May 9th. Where is it?

Darlene Schmittling
[protected]@aol.com
[protected]

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2:05 pm EST

Bynsave car ice scraper 2n1

Order the above item from the website above "Bynsave" on January 29, 2019, was told that my order would be receive in 4 to 7 days of the oder. As of this day Feb. 12, 2019 I have not received my order. I contact them by email and was told that I was to get it my last Saturday (no ice scraper) tried to retext them, website unable. I paid the $23.71 for these items. I am still waiting.. Very mad

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K
12:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Bynsave service

This company is a SCAM! They "create" a shipping label and charge you for your order. Then they never ship it. I have contacted them several times and they tell me they will contact their ups person. Then nothing. I email them again asking for a refund. Then I get an email saying it has shipped, they apologize but ups lost my package. But if you go to taco it is "on its way" to a ups facility and had been for the last 2 weeks. nothing, I sent an email again saying I wanted a refund, but I don't think it will come. Good thing I used my Visa, I will file a complaint with them.

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FrankFire
, US
Jan 25, 2019 8:14 pm EST

Same here I’ve been waiting almost 3 weeks for my item and they keep giving me the same story or they just don’t reply at all

ComplaintsBoard
A
2:16 pm EST

Bynsave online order with bynsave

On 11/22 I ordered 1 Felt Christmas tree. I checking on the order I found they had charged me for 2 items and expedited shipping. My original order of $29.99 has now cost me $59.80 and I have not received my order as of 12/14 . I have requested that they either ship my order or reverse all charges and have only gotten a patent response that my order is being shipped to me. When checking on the order it says that a label has been made and it is waiting to be shipped. I will never shop with them again and hope that nobody else gets scammed like this. At this time I would like a full return of my hard earned money. Order #5370.
Why have you not sent out my order yet? I checked and the label has been generated and you have not shipped it yet! What kind of a scam is this? Please reverse the charges to my account and do not bother shipping this as it was a felt Christmas tree for my Granddaughter and it is too late for it. I had originally ordered one item. You charged me for two and I have not received anything. Please return the $59.80 to my account immediately.

Annette Siebert

-------- Forwarded Message --------
Subject: Re: A shipment from order #5370 is on the way
Date: Wed, 5 Dec 2018 23:23:31 -0800
From: Annette
To: bynsave

So far my order has not been shipped, could you please mail this as I paid for expedited shipping.

Thank You,

Annette Siebert

[protected]
On 11/29/2018 2:58 PM, bynsave wrote:
> bynsave
> Order #5370
> Your order is on the way
>
> Your order is on the way. Track your shipment to see the delivery status.
> View your order
> or Visit our store
> Items in this shipment
> Christmas Gift Deal! Felt Christmas Tree Kit × 1
> 1 PACK
>
> Get Two More Packs For A Massive Discount! × 1
>
> Prime delivery × 1

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Janna Carmen
, US
Oct 29, 2019 4:41 pm EDT
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I feel bad for all of us scammed by Bynsave. All these complaints and nothing was done to them. How did they get away with scamming so many of us? We, all complain and nothing it done? I contacted BBB they gave up. I contacted the Attorney General, make copies of everything, filled out a 3 page report and mailed it. Never heard from them. With all these complaints why wasn't someone sent to their address, why are they not charged with a crime?
I am a low income senior. I got scammed and no one cares.

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Neckfan
, US
Oct 16, 2019 3:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The purchase of the neck fan never came !
😡😡😡😡
I've included a picture of the order number and invoice for the fan !
What a [censored], I'm out of $25.00

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wmlwatkins@bellsouth.net
, US
Sep 15, 2019 4:03 am EDT

Where is this order? Please just give me a refund.

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ChrissyMB
, US
Sep 07, 2019 2:02 pm EDT

I ordered the sports fan and paid by pay pal august 3rd, I have sent emails with no response, I have yet to receive the item or a credit to my account.. I'm extremely frustrated, if the item is sold out I would atleast appreciate a refund.. at this point just a explanation would be nice..

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lydiakiarra
, US
Jul 27, 2019 9:30 pm EDT

i ordered tape on 6-10-19 have not recieve it would like a refund

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Misscha
, US
Jul 27, 2019 2:28 pm EDT

This company is terrible. I ordered Gel Grip Tape and six weeks later I still have not received it. They took my payment and gave me a tracking number that is incorrect. They keep giving me excuses about why I have not received it. Blamed the courier at one point. I will NEVER buy anything from them again.

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Earl Eberlin
, US
Jul 15, 2019 1:21 am EDT

I have not received my order # 81612 to Earl Eberlin and my Am/Exp card was charged $23.94

I still want the product but would like it shipped as fast as possible.

Earl Eberlin

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Jwhitt7097
, US
Jun 08, 2019 11:19 pm EDT

Order #73708. Ordered with express shipping and product still hasn't shipped. When will I receive my product? I ordered with Paypal and will put in a complaint with them if I get no response.

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Sharon65
, US
Jun 09, 2019 7:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I placed an order for curtain rod brackets on May 7, 2019. Total cost to include expedite shipping was $62.91 as of today's date June 9, 2019 product still has yet to arrive. Several emails sent only to get replies such as the carrier may have misplaced package
Package on the way. Sorry for the inconvenience. I've requested a full refund to no avail. I have filed a formal complaint through the Better Business Bureau and State attorney general office. This company is definitely a scam. Life lesson learned.

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Betiana
, US
Feb 11, 2019 10:55 am EST
Verified customer This comment was posted by a verified customer. Learn more

Same complain as everybody order the 14 and never see the product and usps said they made a label but never send anything I will never order another thing from this site totally a scam
order #42270

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Bynsave contacts

Phone number

1800 357 3479

Website

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