Yellow Letters reviews and complaints
Mailing lists and direct mail services
I thought I would give Yellow Letters a try. I made the mistake of buying a mailing list from them without checking their references. (Stupid me!)They sold me a bogus list that doesn't even come close to matching the criteria that I requested. After getting only 1 call after literally thousands of mailings that was supposed to be to a specific pin point targeted audience, I knew something was wrong. This has never happened to me in over 30 years of doing direct marketing. I then examined the list carefully and realized that I was sold a completely bogus list in that almost none of the criteria we discussed was on that list! I called upset and spoke to Norma. She stalled me for weeks until finally through my persistence gave a final answer. The answer was that was that and there was nothing they can do despite the fact that this is fraud and this isn't what I told them I wanted at all. They offered no help of anykind. I see there are others who were bilked as well. Stay far away from this company unless you want to be ripped off!
Country of complaint: United States
Address: Bakersfield, California
ZIP: 93301
Website: Yellowletters.com
I didn't get my letters
I have ordered hand written letters from Yellow Letters. I got the email that all these letters were mailed and I didn’t get even the half of them. I called to the customer services and the manager said that he couldn’t confirm that he send it. But couple of hours later he send me the receipt from post office. I decided to wait and within 3 weeks I got nothing. I will never use their services again and don’t advise you to do the same.
Country of complaint: United States
Address: Hurley, WI
Website: yellowletterscomplete.com
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