Whitney Bank reviews and complaints
The staff was rude and unprofessional
I recently went to Whitney Bank and wanted to close my account. I spoke with the lady, but she was really unprofessional and rude. She told me a lot of causes, why I couldn’t close my account. Everything was lie and blah-blah. I was disappointed that such staff worked in the bank. After couple of weeks I closed the account, ‘coz I didn’t trust to this company. Please, be aware and share this info in order to warn other people.
Company Business Name: Whitney Bank
Country of complaint: United States
Branch Manager
The bank's manager is very stuck up because she treats people who have an ethnic background different from hers. This manager had a rude look on her face one time I was inside of the bank making a money order, and she also had a problem with me trying to get a ptin number in order to work at a tax company. Also, back in February of 2012 someone from a company called Primerica had offered me a job where I could have my own business. Therefore, when I went to the bank after joining Primerica Mrs. Brooke Marcel had a problem with the way I had money taken out of my to give to Primerica and I had given Primerica permission to do this in order for me to start my training with Primerica. After this this woman started to give me discriminatory look like what I was doing here at this bank. I have been with Whitney Bank before she, Mrs. Brooke Marcel, was even the bank's manager. My parent's had opened a bank account in the 1990s when I was a teenager. In the end if I would go to this bank I would drive across town to the Grand Calliou Road Branch if I had to go inside to take care of some business just so that I don't have to deal with her giving me ugly stares.
Company Business Name: Whitney Bank
Country of complaint: United States
Address: Houma, Louisiana
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