Union Roofing reviews and complaints

Do not use this company! We hired union roofing to replace and fix our leaking roof and skylight. On the 3 year anniversary of replacing our roof the roofer comes out to check on the roof. He demands $1000 to re-coat the roof. I was told I would be out of warranty and the roof would not be covered for any leaks. I told him i'd prefer to wait until the weather breaks. Of course, the roof begins to leak immediately after the roofer went on the roof. There were no signs of leakage prior to this refusal to give them $1000 immediately. When I called to address the leak they were rude and unaccommodating. Their contract states there needs to have a re-coating within 3 years or the warranty is void. I am within 10 days of the expiration of the three year period and they will not even come out to look at the leak. I explained to the roofer that i'd prefer to get the roof coated when the weather is not between 2-10 degrees. I was told I am out of warranty and the roof would not be covered for any leaks. I spoke to several roofers who state its best to wait until the weather permits to do a coating or there could be additional issues. When I bought that up to the roofer he ignored the fact that it has been below 20 degrees for the last month. When I called to speak with the owner the staff was rude. I was told he was unavailable and would not call me back. I was told a supervisor would call me. Still waiting...

Hello, I had a team from Union Roofing fixing the garage's roof on 4/27/16. It rains since Thursday. I checked the roof and it is a leak. The roof is still wet. I called Union Roofing at the # [protected]. I asked to speak with team who fixed the roof. The person who answered the phone started to make fun of me about the rain, like it was no rain in Phila. He was rude because I have accent and I am a woman. I asked to fix the roof. He yelled at me without let me say anything. I have never heard anyone being so rude with a customer. I have heart problem, so I couldn't stand to him, and I hang up. I pay the bill. I want them to fix the roof or to refund me.
Thank you for your time to read my complain.
Daniela Ciobotaru