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Trusty Transport Complaints & Reviews

Trusty Transport / car transport

To
Apr 10, 2019

DO NOT do business with them...They say they are family oriented and for the military...They are NEITHER!!! They quote one price and do not keep to it. Robbie promised the price would not go up. The car was not picked up on time even though they had a month to schedule it. It was for kids in the military. The do not answer the phone, texts or emails. They do not care about you as a person. By the time the car was actually picked up the price went up $300. They did NOT call to see if that was o.k or not. They obviously think people have money trees in there back yard. I was told upon delivery...

Trusty Transport / Terrible service

Al

My company is in the business of vehicle transportation. We contacted Trusty Transport because they had a vehicle available to transport on the route our truck was traveling. Our truck picked up the vehicle, and a day before delivery contacted the business we were told to deliver to, to set up the delivery. (this was to be a COD- collect from the person receiving the vehicle). When our driver called the business, he found that no one there knew anything about the car. The business was simply a storage warehouse and they had no info as to who the car belonged to, nor did they have a COD...

Trusty Transport - Maryland, Issue / I would never recommend this company.

Va

Trusty Transport was hired to move my car from Caldwell, Texas to Sherrills Ford, NC. They were to contact me (per their correspondence) when the vehicle was picked up and then again when the driver was ready to deliver (usually 12 - 24 hrs notice per their correspondence). They picked the vehicle up sometime before Labor Day and did not notify me. I was out of town Labor Day weekend (would have changed my plans if I knew) and the subcontracted trucking company tried to contact me on Saturday to deliver. I came back early (Monday morning) and called the driver. He stated that he had gone on to...