Tower Hill Insurance reviews and complaints
Rip offs
After switching to tower Hill Ins they call and say that my policy will be cancelled due to a claim with my previous Insurance company. When I originally applied I informed them of the claim and how the problem occurred. The problem being a copper water in the foundation of my home got a pin hole in it and I returned from vacation to a flooded kitchen. My...
Read full complaint and 1 commentCancelled policy - did not repay premium
My agent wrote a home owners policy with Tower Hill. About 6 weeks later they sent a short and terse form letter cancelling my insurance, with the excuse that my 1962 home has not had it's entire wiring replaced (as if THAT ever happens! I live in a 110 yr old NYC blding with original wiring, and my parent's 1960 house still has original wiring, as it should! ). The age of the home was known at the time that the contract was written. They did not even ask for a higher premium, they just cancelled the policy.
It has been THREE MONTHS since that letter and I have not received the $900 premium refund ! They are just crooks. As far as I am concerned, we have a contract and it is in force until they return my payment. I don't CARE what they want, they are still under contract.
Company Business Name: Tower Hill Insurance
Country of complaint: United States
Address: Gainesville, Florida
The complaint has been investigated and resolved to the customer’s satisfaction.
Claims Process
Had a hail storm. They first sent out a man from a construction company that said I had no damage. I knew I did s four roofing companies had looked at it, all saying I did. When I called the claims agent and told him the guy they sent out didn't know what he was talking about, the claims agent then said "How many roofs have you installed?" and argued with...
Read full complaint and 15 comments
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