HomeFirst Agency reviews and complaints
Home insurance
I juat had a horrible interaction with Homefirst Agency. I was cleaning my living room and noticed that I have water damage on my ceiling. I called the insurance company immediately to file a claim. They sent an inspector out to do the inspection. The inspector was on a date, his girlfriend was in the truck waiting for him, so he quickly took some picture...
failure to honor claim for damage
This complaint is in regards to the Homefirst Insurance Agency located in Maryville, Tennessee, and their failure to honor our homeowners insurance claim. This is also our second claim with them. They denied the first one for water damage a year ago, but reversed their decision only after we complained to the BBB of northeast Tennessee. We live in a...
Bad faith insurance claim
During an overnight heavy rain and high wind storm in August of 2011, we found ourselves chasing down leaks and catching water throughout our mobile home in the middle of the night. That night our medal roof began to rumble and slam down on our roof trusses very violently. We filed an insurance claim with HomeFirst Agency on the next business day. They...
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