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I have paid for one year in advance on 12-8-09 155.40 to SmartFax.Com. This is electronic fax service company, basically I receive all my faxes via to my email account. For 3 weeks I have not been receiving my faxes in time or sometimes 3-4 days later or not at all. I have tried calling and emailing to Smartfax and I am not getting no response email and on the number I have found I go thru an automated service and put on hold until I am told to call back later. I am requesting a refund of my remaining credit since I have had to switch to another company. Please look into this company... / is stupid and sloppy service


Earlier in 2007, I had tried SmartFax and had also had my toll free number transferred to SmartFax from uReach. After using Smartfax for a while, I decided that I did not like the features and would use SmartFax for high volume fax projects only, so in August, I initiated a transfer request to move my toll free number from SmartFax back to uReach. SmartFax refused the request, indicating that the address and other data were not a match; when in fact - the SmartFax - my account shows exactly the same information as the information I submitted. I even included screen shots of the accessed personal...