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Shapell Homes Complaints & Reviews

Shapell Homes - California, Beverly Hills / Worse houses ever built in California

anonymous890 on May 15, 2012

2. I was looking for houses in Los Angeles, and have heard of Shapell Homes reputation for years, so I started my research around. Shapell Homes quality of home building has gone down since their owner, Nathan Shapell passed away in 2007, more than half of their workforces were laid off, and their new management has been a mess. 1: Majority of these executive hired by Shapell were either laid off or fired by their previous employers. Some were from bankrupted companies, Dunmore Homes in Sacramento CA and Centex Homes, etc. Didn’t the Board of Directors ever think that, perhaps, these...

Shapell Homes - California, Beverly Hills / CONSTRUCTION DEFECTS

Michael Hartleib on Feb 24, 2012

Buyer Beware Shapell Homes sold us our worst nightmare. Shapell “Pride Of Quality” I hope that your marriage can survive it. Our hillside is moving damaging walls, slabs, pipes, tile and more. We have had two major plumbing failures causing more than 100k in damage. We have water pouring in through our walls in several places each time it rains. When we ask General Counsel for Shapell Thomas Ingram to please fix our home he told us “that you have two choices live with it or sue us”. When we did they filed suit against me involving thirteen causes of action, all of which...

Shapell Homes - California / Shapell &Homes of BAD Quality&

I am a homeowner in Porter Ranch for almost 10 years, like many homebuyers, we buy Shapell homes because of its supposed excellent quality. Our house has been fine until we found mold stains in our house a year ago; we made a formal complaint to Shapell's Warranty. All we got from them was just the run around. We finally decided to look for a new house in the neighborhood; we visited Shapell model homes to get an idea of new home prices. Surprisingly, we noticed the cheap quality of those new houses compared with ours, but prices were much higher! So we went to a realtor nearby who...

Shapell Homes - California / Poor Quality


Shapell Homes is nothing more than an average builder with subpar customer service. The folks at the customer service / warranty department don't understand construction and don't have quality control. Interested viewers can check out