Shapell Homes reviews and complaints
Worse houses ever built in California
2. I was looking for houses in Los Angeles, and have heard of Shapell Homes reputation for years, so I started my research around. Shapell Homes quality of home building has gone down since their owner, Nathan Shapell passed away in 2007, more than half of their workforces were laid off, and their new management has been a mess.
1: Majority of these executive hired by Shapell were either laid off or fired by their previous employers. Some were from bankrupted companies, Dunmore Homes in Sacramento CA and Centex Homes, etc. Didn’t the Board of Directors ever think that, perhaps, these executives might have been the reason that these companies were no longer exist?
2: Majority of them did not work for at least 2 years, even if they stated that they were consultants? Consultants of what I am wondering? BS maybe!
3: David Ciabattari was hired by Shapell homes? Didn’t they run the background check? They hired this little man as a Chief Financial Officer? How can he be a CFO who is not even an accountant, not a CPA, nor has any Degree that qualifies him? Yes, he was a small division CFO at a Centex Homes that went bankrupted, I wonder why? Or I should say Pulte Homes bought Centex Homes. Did he bankrupt that division? Very probably, if not, he was definitively part of the problem, maybe that the reason he was laid off? You decide, to not say FIRED. Are this people trying to make another Centex or Pulte with Shapell Homes?
Was or is David Ciabattari being sued in court for alleged sexual harassment, is this type of character that you want to represent your company? Is this the type of Company that we want to buy homes from?
This is an immature, angry cheat little man. I feel sorry for his wife and children.
I am also sure the only way he was hired it’s because Matt Koart, what do I think about this man, well I do not want to really mention this hypocrite. The only things I consider strange is the following. Why would Shapell Homes hire people that were laid off and or fired from a builder up in North California and bring them down to Los Angeles, don’t we have enough qualify people here? What is the board of Shapell thinking? Oh, yes Matt is what we call a smooth operator, lies cheat to achieve his own goals, Capable of running a company! NO, of course not, he is more worried about traveling and trying to impress people that really working.
In brief, all this new employees at Shapell are a disgrace to any working class, I am a very successful businessman, I have my own business and I can tell everybody without a doubt, I will NEVER BUY A HOME FROM SHAPELL HOMES which have been building worse and worse since these people are hired! They are a disgrace to Nathan Shapell’s Memory. If I were his family I would be ashamed of this situation. Get these people out, or sell the company to somebody who knows the business, because it definitively not them!
Company Business Name: Shapell Homes
Country of complaint: United States
Address: Beverly Hills, California
CONSTRUCTION DEFECTS
Buyer Beware Shapell Homes sold us our worst nightmare. Shapell “Pride Of Quality” I hope that your marriage can survive it. Our hillside is moving damaging walls, slabs, pipes, tile and more. We have had two major plumbing failures causing more than 100k in damage. We have water pouring in through our walls in several places each time it rains. When we ask...
Read full complaint and 1 commentShapell &Homes of BAD Quality&
I am a homeowner in Porter Ranch for almost 10 years, like many homebuyers, we buy Shapell homes because of its supposed excellent quality. Our house has been fine until we found mold stains in our house a year ago; we made a formal complaint to Shapell's Warranty. All we got from them was just the run around. We finally decided to look for a new house in the neighborhood; we visited Shapell model homes to get an idea of new home prices. Surprisingly, we noticed the cheap quality of those new houses compared with ours, but prices were much higher! So we went to a realtor nearby who confirmed our assumptions. He said Shapell Homes quality had gone way down after its owner Nathan Shapell passed away in 2007 and laid off almost half of its employees, many were in executive positions for decades, and hired new lower salaries personnel from bankrupted public companies as one of many cost-cutting strategies, also in order to lower cost, they use lower quality building materials, but still use Shapell "Homes of Quality" to keep prices high. The realtor recommended us to consider non-Shapell Homes in Northridge instead.
Company Business Name: Shapell Homes
Country of complaint: United States
Address: California
The customer service person (Peter) in the Gilroy area is plain rude. He doesn't listen to what we have to say. Once he is done with what he has to say, he hangs up while I was talking.
In general, if you have a problem that requires 2 hours to get fixed, they might consent to do the work and tell you it's a courtesy (making a favor). Otherwise, they will say no and we have no way to verify what the warranty entails.
Before we bought a home, we kept hearing Shapell are the best homes from friends and relatives. But they dont own a shapell home but also heard those rumors
Concerning your mold problem, you should have that handled right away. Get a lawyer that will take it pro-bono (free). Evidently your a/c system is not functioning pr9perly or you have moistue from a leaking roof or bathroom or kitchen leak. We do all water restoration and remodel services and have for over 17 years. You can look up our license on sunbiz.org. Webster Consulting Company. If you are in our area, we will also help you with any insurance claim by negotiating with your insurance carrier. If you try yourself, you'll get blown off. Call us and let us know what area you are in. [protected].
I have issues as well on the newly turned over home (June 2010) Shapell's Cortile at Porter Ranch. The house looks cosmetically nice. But once I went over the details, it's far from the quality I expected. My fiberglass bath tub have undergone 3 repairs and another to be scheduled JUST TODAY 11.29.10 because cracks showed up again! The second repair was a serious one because the tub floor cracked open. I filed a complaint to California State License Board because I need to have something in writing just in case later on it caused a serious problem. It's a possibility that water may have leaked through and cause mold growth. Future buyers, be very cautious.
Poor Quality
Shapell Homes is nothing more than an average builder with subpar customer service. The folks at the customer service / warranty department don't understand construction and don't have quality control. Interested viewers can check out http://www.shapellhomessucks.com
Read full complaint and 5 comments