SUBMIT A COMPLAINT
Sort by: Date | Popularity

Sears Appliance Warranty Complaints & Reviews

Sears Appliance Warranty - North Carolina, Kings Mountain / honoring a extended service warranty

Ca
May 07, 2018

We have a Samsun French-door style refrigerator that is about three years old. The ice maker stopped working March 21, 2017. We paid our of pocket $114.00 and was told by the technician (badge (#0807289) to purchase an extended warranty which we did on March 24, 2017 for an additional $201.98. The ice maker does not work after the following service dates: April 28, 2017 May 15, 2017--a call to see if a part is in and they could not find the request for the part. May 24, 2017--catastrophic failure #1 June 16, 2017--visit #4 July 21, 2017--catastrophic failure #2 August 3, 2017--visit #6 August 15...

Sears Appliance Warranty / dishwasher repair

Js
Mar 06, 2018

I started the process to get my Dishwasher fixed in Aug 2017, the repair did not fix my issue so I called back in 9 Dec 2017, at that point I was scheduled for appointments on two different occasions, nobody showed up to either appointment, when I called about the appointments they said that sears system must not have connect with there contracted CXL servicebench system, After the second "no show" sears contracted a local company in wichita to fix my dishwasher, they came out Jan 6, 2018 told me I had to pull out my own dishwasher, and that they had to order parts when I did not hear...