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CB Repair Services Billions and Trillions
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1:00 pm EDT

Billions and Trillions poor customer service / rechroming headlight bezels

Unbelievable. This guy is a nasty human being. I have been patiently waiting...going on 7 weeks now for chrome head light bezels for my classic car. When I place the order on September 4th I was initially told I would for sure have them by the end, to just be patient. I did a follow up call on October 4th in hope to get a tracking number. I was told they were backed up, give him a week, and that I need to be patient. Called back on October 9th to get an idea when I would get them, and this guy went of the wall, didn't let me talk and he decided to give me a refund and hung up on me. He called back and apologized, said he would make good on this, to call him next week. He kept say over and over again on how he has a 5 star rating on ebay...and that there was a reason for that, bla, bla. bla, bla. Call on October 14th, now he's selling me more BS, telling me the chrome tank has been down, they finally have it working. He had one bezel completed and asked me to call him back on Thursday, October 17th which I did... This guy is... wow, off the wall screaming, cursing, told me to go "F" myself...I didn't say a word till he was finished, I reminded him he asked me to call him today and just asked him for a fund. Let's see how long it takes for my money back.

Country of complaint: United States

Address: 7758 E. 106th St.

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10:11 pm EDT

Billions and Trillions service

I enjoy the company work. Good crome work. Have no complaints this direction. Just wanted to post & let people know the quality and customer service was great glad I can find original not aftermarket parts rust free fenders, doors, lids, wheel houses, & glass. All original parts that's great & come to me primed & ready to sand & paint. Thanks Billions and Trillions.

Country of complaint: United States

Address: Tulsa, Oklahoma

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