RCS reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about RCS
Welcome to our customer reviews and complaints page for RCS. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with RCS.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used RCS's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with RCS, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with RCS. Your feedback is an important part of our community and will help others make informed decisions.
RCS Card not closed
I paid up my RCS card and need the card to be closed, they make it very difficult to close accounts as they do not want to lose clients. RCS said it will take 36 days to close the account, this negatively impacts my credit score
Read full review of RCSRCS NOT CLOSING MY ACCOUNT
I INFORMED RCS TO CLOSE MMY ACCOUNT ON THE 1ST OF DECEMBER 2013. THEY HAVE NOT CLOSED MY ACCOUNT . I CALLED THEM SEVERAL TIMES BUT THEY ARE NOT CLOSING MY ACCOUNT. I CANT AFFORD THIS ACCOUNT ANYMORE AND I WANT IT TO BE CLOSED IMMEDIATELY. MY CONTACT NUMBER IS [protected] EMAIL ADDRESS lydia.[protected]@standardbank.co.za
Read full review of RCSPayment made 5 May @013
Good day,
Please help! After numerous telephone calls and faxing and emails my account is still not solved as asked. I do not know what to do! I have paid my account of R2 000 to the fullest and they just say they didn't receive anything. I send them copies of the original receipts. Their feedback is that they cannot find the proof of payment from Foshini.
I send this letter to RSC!
"I just want to email you to let you know that I after numerous telephone messages, fax the receipts and a letter through to your offices. I have the original proof of the receipts and of the faxes that I send on the 08 July 2013 at 10:02.
The next two faxes did go through on the 9 July 2013 at 11:05."
No feedback since then. No solution. Collection fees are added as well as interest on the account!
Please help! They want to submit my account to the debt collections agency and I paid on the 5 May 2013,
Thanks for your cooperation
LP Rossouw
"ACC NR: [protected]
ID NR LP Rossouw ID [protected]"
Delay in allocating payment
I made a payment on 01 October 2009 on my Game account, which has now been taken over by RCS. I made a manual payment, as their EFT and debit orders are not yet up and running.
When I phoned to confirm whether my payment was received, I was told that I had to go into a Game store, from where they would fax the deposit slip to prove payment. I was informed that I would then have these funds available in my account for purchases.
When I got to Game Pavillion, they faxed my deposit slip to RCS Head Office, but then we were told that the payment FIRST needs to be allocated then the funds would be made available.
I was assured that I would be contacted on Monday (which is today 05 October). As of now, I have not received a call from RCS OR GAME! I followed up this afternoon, and was told that there was not feedback yet.
In the good old day, when the Game accounts were done in house, there was NEVER any of this hassle. I could walk in, do a payment in sotre and the funds were available immediately.
Something is VERY wrong. This change over has not been smooth at all for the customers, who are given the run around!
RCS don't want to reopen my account
I Closed my RCS account about a year ago, and then I desided to reopen it again, to buy some things for my house. I phoned the Call Centre number about a month ago, and they told me that I can re-open my account at any time, I just have to go to a Midas with my Id and payslip and they will do it.
So on Wednesday I went to Midas, My Id got lost December and I still had my old Id with my marraige certificate, the lady at Midas phoned the number and they said that she must fax my marraige certificate with. We were standing there for 2 hours, and at the end they said that they can't do it on my old Id, they need the new ID. But according to me my marraige cerificate is enough proof.
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