Preferred Shopper's Edge reviews and complaints
unauthorized charge
Received something in the mail from them, never signed up threw mail away. One month later had a $19 charge on my debit card. Scary how did this happen when I never signed up for any service?
Country of complaint: United States
Address: Denver, Colorado
The complaint has been investigated and resolved to the customer’s satisfaction.
This review was chosen algorithmically as the most valued customer feedback.
unwanted magazine received
My mother, who is a senior, gave a check for $65 to someone supposedly from this organization, for a subscription to SHOW magazine. Although this magazine was not listed on the choices indicated, the representative supposedly contacted a supervisor and my mother was told that the magazine she wanted (SHOW) was available. She was subsequently contacted by...
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BTW apparently they also use the company PRIVACYMAXX to steal your money. One charge was from privacymaxx and the other from preferred shopper's edge... HOWEVER when we called to complain and stop them, BOTH issues were handled by the same person. We thought we'd have to call a different number for each, but no.. ONE NUMBER, ONE CALL and it was BOTH companies.
The same thing happened to us. We bought a magazine. We got junk mail and tossed it. Next month TWO charges of 19.95 on our bank account! They took the routing and account number from the bottom of the check and made unauthorized charges!
They refuse to refund the money and our bank says it is not likely that they can do anything about it. We have to wait 14 days to fill out some papers that they will be sending us in response to our complaint.
This company is a TOTAL SCAM!
This is the same excuse they used when I called them about my mothers debits on her account.
They said they had sent a letter in the mail with a 30 day trial and after the 30 days because she did not contact them, they started withdrawing money from her account every month for about 3 years. She never even thought to check her statements and because she is at the age that so many of our parents are at-the age of confusion- they were only taking a small amount which made it easier to get away with.
I'm worried about how they come by the bank info and how they can so easily take this money, knowing in most cases it has not been approved.
Please take the time to look at your parents statements to see if any debits are coming out that should not be. We need to stop this type of business practice...