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Paypoint Complaints & Reviews

Paypoint / Scammed

Nov 11, 2012

Pointpay took £29.79 out of my bank account for subscribing to their "VIP supscription". At the time I did, the site said they would only take 50p from my account for the P&P of a free razor that they were offering. I tried unsubscribing the next day, as I did not want the membership and never used it, but the unsubscription page never seems to be available. It always took me to a page that said "unvalid page". So, I wrote to them, asking them to unsubscribe me. They never replied and I thought the matter was settled. But then they took almost £30 out of my account. I have...

Paypoint - England, Surrey /

May 22, 2012

please be aware that paypoint are the worst UK Merchant in the UK. I run several businesses and have working relationships with streamline, barclays and LTSB. As once of the businesses is web based I used an industry 'specialist' known as paypoint who advised me a swift 48 hour sign up. It took over two months to set up, and the settlements are never as they should be- but this I can live with. Here is the best bit, any complaint you make, via email, phone or via recorded letter - THEY WILL NEVER REPLY. I have written to the financial ombudsman regarding them and hopefully they will...