Please find below the certified letter I sent to CIC Credit Monitoring who is also Experian and have those...
This company used a promotion of free credit score analysis online. Aparently somewhere in "fine print" there was a 30 day cancellation phrase which went unnoticed. The service was never used nor was the service needed. $9.95 was charged to my credit card for four months before I noticed. The company will not refund nor are they even polite. This is a ridiculous practice which should not be allowed to continue. I can just imagine how many others have been ripped off by this unethical company!
Oh. My. God. My dear roommate unwittingly signed us up for this service and within 30 days (Per their instructions) i called to cancel it. The woman on the phone actually said that the account had been canceled/closed and that no further charges would be accrued. And wouldn't you know it, i proceeded to spot $60.00 worth of "cic" charges on my credit card within the following month. They are liars and thieves.
Do not use cic.
My son was arrested and in jail when he asked me to check on his bank account for him. I noticed that there were charges to his account from CIC Credit Monitoring that appeared on his account. Monthly fees of $9.95 and one month CIC Credit Monitoring charged him $19.90.
It was about a month after he was placed in jail that charges from CIC Credit Monitoring appeared on his account and he does not know where these are coming from.
I have contacted the bank and they have said that they will look into it.
I was having credit problems and needed to get a copy of my credit report, so I went to freecreditreport.com to get this "free" report. This was a cite that my attorney recommended. It said to give my VISA number, so I could be charged a $1.00 fee. I got the report, but a month later, I get charged $9.49 for "credit report monitoring", which I didn't need. I have called every month for the past six months to get this stopped. They refuse to do so and I get charged every month. The only recourse I have is to get a new bank card with a new number, which is extremely inconvenience. These people are fraud and need to be run out of business.
They are charging my credit card without my permission. How can I stop this and get my money back? Advise smb!
I applied for a "free" credit report and was able to recieve it. However, my original attempt at cancelling it was futile. I was charged several months in a row. I've called again and this time I received e-mail confirmation that it had been cancelled. As a "courtesy" I will receive 1 months fee back ($12.00).
This CIC Credit Monitoring is associated with both Lending Tree and Experian.
The number I used to cancel this mess was [protected]. It's taken me a couple of hours this morning to tend to this. I was given several numbers to call first.
This all starts with consumerinfo.com Naturally, that doesn't match the name on you bill.
Good luck for everyone else. My bigger concern is that Experian condones this type of consumer fraud. And we depend on them to keep an honest record of our credit? Unbelievable. Where is their accountability?
CIC Credit monitoring service