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Neoset Canada Complaints & Reviews

Neoset Canada - Ontario, Mississauga / charged full payment, partial delivery

I ordered a bed in September 2008, was also told 6-8 weeks, my first partial delivery was February 2009, 6 months later!!! They charged me the full amount, even though they said they wouldn't until I had the full order, and I only have half a bed/wall unit. Now without any possibility of ever completing the set. In the mean time I was initially told the same stories you all were, a backlog in orders due to strikes in Greece. I continued to call and no one ever returned the call, from any stores or from head office. I thought I lucked out when someone answered and told me "end of April/ early...

Neoset Canada - Ontario, Toronto / Fraud


Ordered a bet from Neoset in October 2008 and I was told delivery would take place with 3 to 4 weeks. The day after my order they charged my visa card although they said when I placed the order that paymeny would be due only when delivery was made. Five weeks later I was told that delivery could only be made mid-january due to some stikes in Greece. Mid-january the delivery could still not be made. I asked that my visa be credited back. They told me that would be a service and restoking fee of 10%. Even so my visa was not credited. eventually I got my money back by calling the visa people...

Neoset Canada - Ontario / Non-payment of salary

I worked for Neoset Canada for a short while and it was a nightmare. Almost from the getgo I had to deal with irate customers who had been waiting six months and longer for furniture ordered from Greece. While the company blames its employees, the politics in Greece, the port strikes and so on, the actual truth is shocking! The money from new orders is used to pay for outstanding orders. The offices in Greece confirmed that shipments to Canada were delayed due to non-payment by Neoset Canada, and not the political unrest. It would seem from what the owner, Greg Pappas, and his director, Eleanor...

Neoset Canada - Ontario, Toronto / Furniture never delivered


I bought a bed from Neoset Canada on April 2008, and I fully paid for it from the very first day using my credit card; they told me it was going to take 6-8 weeks to get it. On June 2008 (after 8 weeks from the moment I bought it) nobody had contacted me, so I called the store, and they said there was a delay, they asked me to be patient, and that the bed was going to be delivered by the end of July/08. At the end of July, same thing happened, so they gave me a small discount to keep me happy. On August/08, being concerned, I called the Head Office, and talked to the President, Mrs. Eleanor...