SUBMIT A COMPLAINT
Sort by: Date | Popularity

Nandos Sandton City Complaints & Reviews

Nandos Sandton City / product and service

Le
Jun 05, 2018

I went to nandos today to buy a full portion of livers and didn't want the roll, I was then rudely told that the roll comes standard with the livers, so now I am required to pay an extra R7 for a roll that costs 2 rand at pick n pay, why I am forced to do that I don't understand, u guys are ripping us off u go to McDonald's and any other fast food outlet and have the option to purchase just a burger and not the meal when u just want a burger. What is even worse is that your system splits the purchase so the livers cost R40 and your consultants would have to add the roll as if I requested for...

Nandos Sandton City / full chicken meal with 4 sharing sides

Au
Apr 08, 2018

We purchased the sit down meal as above today which was very disappointing. 1. The service was horrid. I repeated my order at least 3 times to the cashier and each time she repeated it incorrectly. 2. The waitresses were slow and unhelpful. When asked for glasses ice and straws they were visibly irritated. 3. The chicken was cold when it arrived at the table. 4. The size of the chicken portions were extremely small with hardly any chicken meat on them. Certainly not value for money and a bad experience of Nandos.