JD Closeouts reviews and complaints
Unethical business practices
We orded a lot of name brand shoes from this company and unfortunatly I did not research this company near enough before doing business with them. The bulk of the lot were shoes called AGA which is not a name brand. They were from a shoe store that had planned on making their own brand but went out of business before they could do so. So we were stuck with shoes that no one had heard of. On top of that the Converse that we received had several pairs of used shoes and mismatching shoes. When we called JD closeouts to see if we could do something to fix the issue we were treated terrible. We were ignored for weeks and weeks and when we finally got someone on the phone they simply said "All sales final". They were very rude and very unhelpful. So basically we are out the thousands that we spent with this company because the shoes they sent us are not worth anything. Please learn from my ignorance and DO NOT do business with this company. They do not stand behind their product and the merchandise is very much represented.
Company Business Name: JD Closeouts
Country of complaint: United States
Address: 4200 N. 29th Ave., #D, Hollywood, FL 33020, Florida
Phone: (954) 581-2702
Website: jdcloseouts.com
The complaint has been investigated and resolved to the customer’s satisfaction.
GROSSLY UNETHICAL BUSINESS PRACTICES
My husband and I are just opening a boutique in Gatlinburg we have been trying to stock and place product for our grand opening. JD Closeouts were aware of our needs and we complied with their terms for wire transfer against our better judgement...what a HUGE mistake! Before agreeing to send the wire I confirmed with Millie that the product would be in our store before Friday for our Grand Opening on Saturday. After receiving our money Millie then tells us it will be another 7-10 days before we get the product. When my husband tried to talk with her about it she became abusive and belligerant and hung up the phone on him several times. We did speak with Lenny who attempted to help us but it seems this company has no desire to deal ethically with its customers. We are still trying desperately to get our money returned despite multiple promises from the staff. DO NOT DEAL WITH THIS COMPANY FOR ANY OF YOUR PRODUCT NEEDS...THEY WILL SCAM YOU!
Jerry & Kathy
CleverK8's Inspired...
Gatlinburg, TN
Company Business Name: JD CLOSEOUTS
Country of complaint: United States
Address: 4200 N 29th ave Unit D, Hollywood, Florida
Phone: 954-581-2702
Website: JDCLOSEOUTS.COM
Did you ever send them their product?
I was fooled by this company too
I went there to get clothes to sell in my country in central america, very dissapointed because at the bottom of the pallet they put horrible clothes, OMG i wanted to die when i saw those jeans from the 80's, ripped tees and also they smell terrible beacuse some pieces had mold.
Nothing i could send to my country, be careful with them, anyone here can suggest me a good company to buy clothing from?
I have dealt with the company before, the state consumer protection services or FBI should really look into this company. Cannot believe scammers getting away with it for years
I wish I read these reviews before I did business with JD Closeouts. BEWARE! In fact if they continue to do business the way they do it now they will be closed and out. lol
TIRADE not TYRADE and VINEGAR not VINNEGAR -how professional you are in evident buddy! And nthen you have the cheek to talk about another person's vocabulary? Seems to me you need to work on your own spelling and education first.
I had same experience with Millie, once JDcloseouts got the money wired they just forget about the original deal and do what ever is profitable for JD Closeouts. Beware and avoid JDcloseouts
Just so that everyone knows what the real story is here, I would like to comment on this post.
I am an associate at JD Closeouts and have been aware of this particular situation.
Millie has been more than professional when dealing with this customer, but the customer has been nothing but a large headache for the company.
The fact that they misunderstood the communication is besides the point. As far as professionalism goes, I cannot remember hearing a less professional conversation with any customer in my many years in sales. When an issue first arose, the customer began his call by yelling at the top of his lungs to Millie, the sales person and using all sorts of foul language. I, myself was on the receiving end of one of these tyrades and I was not even involved in this order.
Anyone who is a professional and decent human being understands that you can catch more flies with honey than you can with vinnegar and as far as I can tell, Jerry is full of...vinnegar.
If you have a complaint, be reasonable, be professional, be courteous, and ask nicely.
The customer expected JD Closeouts to drop every other customer, jump ahead of other orders and have us send a small order to them within three days from Florida to Tennessee. It takes three days by truck for the truck to even get there. What about time to prepare the merchandise? what if the truck breaks down en route? What about other customers that were ahead of them?
Besides all this, the customer decided to give themselves a discount of $25 without the company's permission.
It is unfortunate that some people do not have the ability to speak using a higher level vocabulary and must resort to using profanitiy and throwing temper tantrums when they don't get their way.
These folks are uneducated at best when it comes to business practices and Jerry would do well to take some anger management classes.
Lying about Products
I place two orders for electronics and auto hardware and accessories and they send me something total different from what was quote. When I contact them they hang up the phone on me five six times no one wants to talk to me or do something about it. I ask for a refund and they could take take things back they hangup on me over and over again. They lie about everything take it took four weeks to see the shipment and when it came it was supose to be a skid I only got boxes with junk in it. JD closeout is a Cheat do not Buy Anything From Them.
Country of complaint: Canada
Address: 98 Rutherford Rd South, Brampton, Ontario
Phone: 416.939.3031
The complaint has been investigated and resolved to the customer’s satisfaction.
Can anyone tell me of a good place to buy wholesale? I own a resale store and really need a dependable company to work with. Thanks in advance!
Yea i agree. They take a long time to ship the merchandise that was ordered.I had ordered some goods and it took 3 weeks before i even recieved it. I do not recommend doing business with this company.
JD Closeouts employs deceptive languaguage and relies on technicalities such as "As-is" to exploit unsuspecting entrepreneurs. When something seems to good to be true, it generally is...why would stores give them products that they themselves could generate profits from...these folks wordsmith and use deceptive telemarketers to fool people into thinking they are getting a good deal...something less than top end but good factory seconds anyway...instead they send crap and then rely on the As-is and "salvage" language aspects of the contracts. There are 20 complaints against them in the BBB (which, by the way has no teeth). If you want your money, sue them
Unfortunately I had same experience with JDcloseouts. Once I wired the money over to JDcloseouts they just forgot about the original deal and kept on asking for more money for shipping claiming that the original deal was a mistake. But since I already wired in over $8000. JDcloseouts asked for additional $800 for shipping but I agreed only to wire $277 more to get my "original deal". Original deal was to have 4x4x4 feet of 5 pallets but after wiring the money they told me, the pallets were really 5x5x7 ant 7 pallets, which made me look for bigger storage room than original deal offered and costs more money. I got the shipment after 2 weeks and I discovered that items were for products which are not in market any more and there is no support from the vendor for those product. And all electronics were returned product that had signs on them like "broken" that "broken" this from original owners.
I spent so much money and lost my clients because of those people. My sale person's name was Millie she didn't pay attention to what I was saying and she never respond to my emails. Wrong people to do business with!
These people need to go to hell for the hell they put others through. The owner preaches about god and being humble, yet he is nothing but a cheat!