On 10th Feb2011 I took my car to the service centre by recovery vehicule having a problem with a hard start, eg (engine tumbling but would not start) the engine was working properly, by phone they told me they got the car started and that they discover there was an engine knock, they went on to say they think the oil has bits in it (which was not true when I eventually saw the oil ), they also said there is smoke coming out from the engine.( which is also not true). Upon going to the centre, they came and started my car, there was noise coming from every where, at that point I told them my car...
We have a 2002 S type Jaguar. We complained about the gear shift locking up in 2007. We were told there was no problem detected after a test drive was conducted. Later, in 2009 after serious repairs were needed, the service department reported that the gear shift needed reparing and there was a bulletin alert on the part for the mechanics not for the customer. We were also told that our car was now out of warranty. We paid to the work and was told that there was no recall on that part. We were instructed by the service departmet when parking on an incline to apply the emercancy brake frist before...
Purchased car new in 2001 in Illinois. on 8/9/04, the transmission failed and was replaced with only 10, 723 miles. On 12/29/06 took car in (with 27, 302 miles) and complained of transmission issues. Told cars transmission within specs. Again took car in on 7/7/07 (32, 625 miles) with transmission issue and again told car was operating within specs. Transmission issues continued. On April 19, 2009 with ~45, 000 miles the transmission failed and car had to be towed. Was told the car needs a third transmission and I am responsible for the cost.