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InstrumentAlley.com Complaints & Reviews

InstrumentAlley.com - Utah, Logan / Unauthorized charges

Mi

I made an order for an Eastwood Gemini guitar on Monday, it's now Friday, supposedly this guy says he shipped my guitar on thursday, but the tracking number he sent me is bogus. It just tells me that FedEx has no information of the package. Which means he didn't send it off. I left him an e-mail telling him of what I read on this site and if my guitar isn't received by the end of next week I will be reporting him to the police and calling my bank and alerting them to internet fraud. He called my son immediately and spoiled the Christmas surprise gift I had got for him. I have...

InstrumentAlley.com - Utah, Logan / Awful company

Va

I oredered an banjo while I was in Iraq and had it sent to my parents house. When I got home on leave I opened the package to find out that it was broken. I emaield Instrument Alley and called nemurious of times. I got hold of Ben and told him what had happen. IT was hard to get hold of him and he did get Fedex to come pick it up and return it to him. Fedex didn't come when I was told they were, like 3 days later they came. I in the mean time had called Ben and emailed him no answer till after fedex showed upp at the door. I called Ben and emailed him to advise Fedex had came. Each time I...