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Insider Secrets Complaints & Reviews

Insider Secrets - Pennsylvania / Unauthorized charge

Ma

After placing an order with Cleanwhites I found an unauthorized charge of $6.21 from my bank account. I called the 800 number and asked for the company name. When she told me who they were I insisted they cancel my account and refund my money, because I never ordered their product and surely didn't authorized the charge. I was then informed that they could not refund 100%of my money only 50%. Keep in mind I never received a product, or whatever it was that I was supposedly paying for. After much arguing, they did refund me $3.11 and refused the difference. So I in turn went to my bank and...

Insider Secrets - Missouri, Saint Joseph / scam

Vi

I was getting things in order for taxes & noticed a charge for $4.95 on 10-9-08, 11-1-08 & 11-28-08 statement read WEB ACCESS 800-2819006 (NV, NV, IA). I called the number on the statement & it was a recording only & told you to go to their website (Insidersecrets.com) Under the complaint section I found the phone # 866-363-0187 & finally got through -- Isabel, which was a man, was very rude & wouldn't let me talk with the manager.. Would only remove decembers charge & I haven't even seen that charge yet...It was my fault for not un marking their product that I didn't even see...

Insider Secrets - Nevada / charged credit card for item I did not order

Ji

I ordered WuYi tea and was charged for these "tips" as if I had ordered them, which I did NOT. I will be calling my credit card company to dispute the $4.95 charge. THis is a scam