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The good, the bad, and the ugly - discover what customers are saying about Sally Jean

Welcome to our customer reviews and complaints page for Sally Jean. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sally Jean.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sally Jean's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Sally Jean, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Sally Jean. Your feedback is an important part of our community and will help others make informed decisions.

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6:58 pm EDT
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I ordered one of the 'Stix' charms and a silver necklace from Sally Jean.com back in March 2011. The money was taken immediately out of my bank and I paid through paypal. 2 months later I had not received my items so I emailed Sally Jean using the two email addresses from her website. I received no reply! So I sent another, again no reply... This kept going...

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10:42 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

I paid 108.00 to Sally jean via paypal for 5 charms. I never received the charms. Mi have made several attempts to contact them via telephone (number cancelled) and email with no response. I am now out 108.00 and have no merchandise. Kelly

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2:07 am EDT
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Both my Mother-in-Law and I have ordered several times in the past from Sally Jean – we love her jewelry. We always get compliments when we wear her charms and therefore we have passed her name/website onto many of our friends/colleges. About 2 ½ months ago my MIL ordered a charm as a graduation gift for her niece – she has yet to receive this item even...

Read full review of Sally Jean and 2 comments
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5:27 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I registered for two of the Sally Jean workshops offered in Chicago during September 2010 and paid a total of $330. The classes were cancelled by the instructor (Sally Jean) due to a "family emergency" and I have not received a refund. I have repeatedly been trying to contact Sally Jean through email and PayPal but she is not responding. I finally resorted...

Read full review of Sally Jean and 5 comments
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8:23 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Like the others...they have a great looking site- took my pay pal order for over $140 and did not respond. When i inquired within the first 2 weeks she emailed telling me they were moving and be patient (now I think to get me past the 45 day paypal window) and now they will not respond at all. I did notice on the site, they have a new Christmas 2010 area-...

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1:03 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In September 2008, I placed an order with Sally Jean for two items; one a charm, the other a necklace. Although I received the charm (albeit in an untimely fashion), I never received the necklace. I have made several attempts by e-mail to resolve this matter with no response from either Sally Jean or her husband Brad, who apparently handles the business aspects of the company.

Read full review of Sally Jean and 10 comments

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