Sally Jean reviews and complaints
Items were paid for but NEVER sent
I ordered one of the 'Stix' charms and a silver necklace from Sally Jean.com back in March 2011. The money was taken immediately out of my bank and I paid through paypal. 2 months later I had not received my items so I emailed Sally Jean using the two email addresses from her website. I received no reply! So I sent another, again no reply... This kept going...
Read full complaint and 2 commentsFailure to deliver paid merchandize
I paid 108.00 to Sally jean via paypal for 5 charms. I never received the charms. Mi have made several attempts to contact them via telephone (number cancelled) and email with no response. I am now out 108.00 and have no merchandise. Kelly
Read full complaint and 1 commentSally Jean
Both my Mother-in-Law and I have ordered several times in the past from Sally Jean – we love her jewelry. We always get compliments when we wear her charms and therefore we have passed her name/website onto many of our friends/colleges. About 2 ½ months ago my MIL ordered a charm as a graduation gift for her niece – she has yet to receive this item even...
Read full complaint and 2 commentsRefund NOT received!
I registered for two of the Sally Jean workshops offered in Chicago during September 2010 and paid a total of $330. The classes were cancelled by the instructor (Sally Jean) due to a "family emergency" and I have not received a refund. I have repeatedly been trying to contact Sally Jean through email and PayPal but she is not responding. I finally resorted...
Read full complaint and 5 commentsTook $- did not fill order or respond
Like the others...they have a great looking site- took my pay pal order for over $140 and did not respond. When i inquired within the first 2 weeks she emailed telling me they were moving and be patient (now I think to get me past the 45 day paypal window) and now they will not respond at all. I did notice on the site, they have a new Christmas 2010 area-...
Read full complaintMerchandise Not Received; Failure to Respond
In September 2008, I placed an order with Sally Jean for two items; one a charm, the other a necklace. Although I received the charm (albeit in an untimely fashion), I never received the necklace. I have made several attempts by e-mail to resolve this matter with no response from either Sally Jean or her husband Brad, who apparently handles the business aspects of the company.
Read full complaint and 10 comments
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