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Eyeweartown.com Complaints & Reviews

Eyeweartown.com / Scam/fraud

Fi
Mar 15, 2014

NEVER do business with this so-called company. I have filed complaints with the BBB, the Attorney General in my state of Iowa and the Attorney General of New York. They took my check for a pair of glasses they advertised in stock, cashed the check, took my money, did NOT have the glasses and couldn't get them, insisted that I accept a substitute that I did not want, and refused to refund my money. It was nothing short of straight-up theft and fraud. They refused to answer emails, hung up on me every time I called to demand my money back, refused to respond to the BBB. I won't quit...

Eyeweartown.com - New York, Brooklyn / Product not received, keep getting the run around from CSRs

Co
Apr 17, 2011

I ordered a pair of purple and orange Balenciaga #0003 sunglasses on Sunday, April 10 from eyeweartown.com. These glasses were $248 on Eyeweartown's website but since I found them for $199 on a different website, Eyeweartown agreed to price match so that I would purchase the sunglasses from them and not from other online site. It sounded like a fair deal so I went ahead and purchased the purple/orange glasses at the matched price of $199 from eyeweartown.com. Within 10 minutes of my order being placed, I received a call from Marina (a customer service rep for Eyeweartown) telling me that they...