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Done.com Complaints & Reviews

Done.com / handyman

Mw
Jul 07, 2017

Booking date: Thursday, June 29, 2017 - called Done.com and requested 2 handyman for Friday, June 30, 2017. I was informed in a follow-up phone call they only had one available but that he could work all day and that he could absolutely come back on Saturday, the next day and work to finish the job. I explained explicitly that Saturday was 100% a deal breaker if he could not come back, that I could not take off of work the following week and the job needed to be completed on Saturday. The person who booked the job, and later the project manager who confirmed the job both verified this would...

Done.com - Texas, Austin / ceiling fan installation

No
Jun 20, 2017

Buyer beware. Contacted done.com to install 3 ceiling fans on advertised price of $79 per fan. Was quoted $100 uncharge for ceiling height in excess of 12'. When I asked why, I was told it was for the additional equipment/scaffolding rental required to install on my 17 foot ceiling. Total quote was $336.00 I agreed to the price and set an appointment for the installation on saturday am. I had to cancel some plans to make the time work, but wanted to get this done before I had to leave town. I received a call late friday telling be that they couldn't find a tech for the job and would have to...