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Discovery Tours & Travel Pte Ltd Complaints & Reviews

Discovery Tours & Travel Pte Ltd / Bad service provided in overall

Lu

I am giving this feedback to let future customers know of this overall poor service that is provide by this discovery tour agency in singapore. This is a 4 days 3 nights trip to tioman island at paya beach resort. They really have a poor management system and poor overall service towards their customers. First, i have send emails to them before in regards to certain immigration documents to be sent over for review but there is no reply stated that they have received. Instead, you know wat!!? About a few days before our departure trip, they call back to me to ask me email to them my particular...

Discovery Tours & Travel Pte Ltd / Terrible tour arrangement

Da

I'm writing in to give some feedback about Discovery Tours & Travel Pte Ltd. We booked a 3D2N tour package to Tioman Island by coach and ferry from 1st-3rd May 2009, staying at Berjaya Beach Resort. The stay at Berjaya Resort was a pleasant one, but the journey to the destination was certainly not. It is such an irony now that when I read the introduction about the travel agency again, this is what they write. "With over 20 years of experience in providing travel services, Discovery Tours & Travel is uniquely positioned to make sure every trip goes smoothly. As we are the only Singapore...