Bromalite reviews and complaints

Ordered what I thought was FREE Bromalite & just pay S&H. Then I get a charge of $79.95 on my credit card. Then I received a second bottle which I sent back unopened. I called & asked for a credit but they refused. Told them DO NOT send me anything! I also had this happen with the Acai Berry but they oked a refund. I also had a charge from A "Fit Factory" which was connected with both of these& they also gave me a refund.

Don't order a free trial of Acai Berry or Bromalite unless you have hundreds of disposable dollars. The free samples cost me over $300. In addition to charges from other companies that claim they were companion products that I didn't check as not wanting to receive. Scam Alert!

I cancled withen the 12 days allowed but they still billed my credit card and then they gave my credit card info to another company called self help and they also billed my credit card another 29.95

This company is a rip-off. I placed on order one day and canceled the next day. I was charged for a months supple when I only ordered a free trail.
Now they keep giving me the run-a-round about my refund. It took them two days to charge my account, now 39 days and I still don't have my refund. Never order from this company...They also will not tell you who owns this company...BIG red flag

I want to cancel the Bromalite, I didnot give anyone, to use my credit card but one time and it was for 4.99.YOU HAVE MY E-MAIL ADDRESS SO PLEASE CANCEL ANYMORE, DO NOT SEND ME ANYMOE.

Bromalite is a scam! I did the $4.95 shipping deal and this stuff won't stop coming. I have gone to their website and cancelled my order twice and they keep charging my acct. Now they are charging my acct and not even sending me product. Please help.

John Tillinghast
Edgewood Paper Co
[protected]

I WANT THIS COMPANY TO STOP CHARGING ME FOR SOMETHING I DID NOT ORDER AND GIVE A NUMBER THAT YOU CAN TALK TO SOMEONE TO CANCEL A ORDER AND STOP CHARGING ME FOR SOMETHING I CAN NOT USE. I AM GOING TO HAVE TO CANCEL MY CARDS DUE TO THE CHARGES FROM THIS COMPANY, I DO NOT WANT THIS PRODUCT, I JUST WANT TO CANCEL AND STOP BEING CHARGED, I HAVE BEEN CHARGED ABOUT $250.00 ALL TOGATHER NOW.

Ordered a sample of product and canceled within 3 weeks, have been charged for the past three months from debit account in the amount of $214.97unautherised

I ordered this colene clenser on line. I logged onto the Good Morning America site and I saw a link on weight loss and there was a lot of bad comments about this product. They said their accountswere being debeted without permission. I just had them debet my account for $74.50. Buyer beware!

Karen

I purchased the trial and cancelled within the 21 days and still was billed $69.95 from Bromalite. I was able to speak with someone regarding the charges and was informed that I would be refunded the funds within 12 business days.

If Bromalite has stolen from you please contact them for your refund: 866.897.0663

I ORDERED THE FREE TRIAL AND PAID FOR THE SHIPPING. I CALLED AND CANCELLED. THEY CHARGED ME BANK ACCOUNT $69.95 AND CLAIM THEY DIDNT. I DONT BELIEVE MY BANK ACCOUNT IS LYING TO ME. BUT BROMALTE IS! I WANT MY MONEY BACK!

I agreed to pay the $4.95 for the "free" bromalite trial. Shortly after giving the company my credit card info I started getting emails from other "diet" and "fitness" companies. I later noticed that I had charges on my credit card from these companies in addition to a 69.95 charge from Bromalite - non of which were authorized by me. My credit card company refunded my for the other charges, cancelled my credit card, and investigated the $69.95 charge. I have recently found out that Bromalite was able to convince VISA that the charge was legitimate and I'm out $69.95! THIS IS A HUGE SCAM!

Company charges card full price before 14 day period is up. Aggresive customer service, puts you on hold, does not come back.

This company has links on websites. They make it look like all you need to do is call to cancel. Of course when you call, no one picks up and when you try to look your order up to cancel online, it says "order not found." This is what they are doing...when a person tries to cancel, they naturally enter Bromalite as a key word search and they are directed to a different site from the one they ordered from which of course has all sorts of terms which were not on the first site (the one you ordered from initially). I have written to the Delaware Attorney General (easy to use their email). Till the $69.95 goes from pending to an actual debit, I can't dispute it with my Bank, but as soon as it does, I will. Let's see how good an attorney general Joe Biden's son is.

I ordered one free sample of Bromalite and paid the shipping in late January 2009. Yesterday, March 1, my husband discovered two $69.95 charges on my credit card! I have ordered nothing except the free trial bottle and received nothing except that free sample. I phoned them and they said it was my responsibility to read the fine print on their website. I never even saw any fine print - all I was doing was ordering one free sample to try. The man who I spoke with also told me that "Nothing is ever free." This is a SCAM. Their product also does not work. I have zero results from consuming their product. The man (Jerome) said he'd credit me the second $69.95 charge and cancel my "membership" but not the first one. That first charge was for my FREE product! I did not ask for nor expect any membership or autoshipment. This is outrageous.

My FREE TRIAL bottle turned into a nightmare! I ordered the free
bottle, paid the shipping, and didn't receive it for over 2 weeks.
THEN they charged 87.56 to my credit card for the free bottle!
15 days later, they charged another 87.69 to my credit card for
another bottle! I was also charged for a diet and fitness site I had
no Idea about ($38.29) It came with the bromalite. The latter site will refund most of my money, they said, but Bromalite won't! I was obviously charged shipping on that FREE $87.56 bottle twice, but they wouldn't refund that either! I'm mad as hell about this scam.

Linda In Canada

Bromalite offers online appear in a popup. They advertise a bottle of their supplement for only shipping and handling. Buried in the bottom of their offer is the condition that they will charge your credit card for over $80 for the bottle if you don't call them with 15 days of their shipping the product. That is totally unreasonable. They also continue to send more product (this is also buried in the fine print somewhere) and charge your credit card. And they sign you up for something called Fit-Fac. I was able to get them to credit my charge card for both Bromalite charges and the Fit-Fac charge. This business needs to be shut down or monitored immediately as many, many people are falling for this scam. The same thing is going on with a supplement called Acai Berry Supreme.

BROMALITE, BROMALITE, THIS IS A SCAM AND A RIPOFF, WHY? SHOW ME A CLIICAL TRIAL OF ALL THOSE PRODUCTS COMPARING THEM TO PLACEBO GROUP, WE ALL ACCEPTING THOSE COMPANIES TO MANIPULATE OUR LIFE STYLE WITH BROMALITE, ACAIBERRY AND ETC. LET US STOP THEM, AS I ALWAYS SAY IT EASY COME, EASY GO AND NO PAIN NO GAIN, SO JUNK ALL THOS EPRODUCTS AND START THE GYM AND HEALTHY DIET, THOSE COMPANIES ARE SCAM, AND PLAYFUL, THEY ARE ATTACKING THOSE PEOPLE WHO ARE SUFFERING FROM WEIGHT GAIN, THEY ARE TARGETING THOSE PEOPE WHO ARE TRYING TO SOLVE THEIR PROBLEMS WITH GAINING WEIGHT, I'M SURE THEY SET IN THEIR MARKETING MEETINGS AND AGREE IN HOW TO TARGET CUSTOMERS .SHAME ON ALL THE DRUG COMPANIES, SHAME ON THEM . THEY ARE NOT AFTER OUR HEALTH, THEY ARE AFTER OUR MONEY. NO BROMALITE NO ACAI BERRY, DOES NOT WORK GET IT !

Hi Brenda,
This is Linda again.
I already called your customer service, and that is what spurred me
to complain. They told me I had 12 days, period. It took me more
than 2 weeks to receive the product. Meanwhile, I was billed for that
first FREE bottle, then another one before I knew what was going
on.
This is a poor way to do business. My bank told me they have had
numerous complaints about your company. If I call your customer
service, I will be told the same thing, because I was on the phone for
SOME time with them the first time. They wouldn't budge, so I
imagine they've been told what to say. I TOLD the girl I had 30 days,
and she insisted I had 12. At 12 days, I didn't even HAVE it yet.
So, Brenda, I'm sorry to tell you, your customer service will not be
happy to assist me. They DID cancel my account, but no refund.
That's a very expensive lesson I had to learn, and no, I'm not
one bit happy about it.
Sincerely,
Linda

Hi Linda, my name is Brenda and I'm the Customer Service Manager for the BROM. and i want to take this opportunity to ask you to call [protected] Monday thru Friday 8am-5:30pm MST or email us at info@verifyyourorder.com so we can help you with any concerns you may be having. We do OFFER and HONOR a 30 day satisfaction guarantee. So please contact our customer service dept and they will be more than happy to assist you. Thank You

Hello everyone! My name is Alicia, I’m the customer service supervisor for Bromalite. Our customer service phone number is [protected] and business hours are 7:30am-5:30pm MST. Please feel free to call us with any questions or concerns that you may need assistance with and anyone of our representatives will gladly assist with whatever they can or you can e-mail your cancellation notice to info@verifyyourorder.com

Thank you
Alicia CSS

aol or google should not alow BROMALITE

I just received my bottle. I called and cancelled my fitfactory subscription immediately. I didnt' realize you had to return the bottle in order to not be charged?
I've been trying to get in touch with them, but nobody answers.

they send me a bottle of bromalite i didn't order this then they took some money out my account without my knowledge and i just call there number no answer just answer machine i call three number i got the same thing no answer i would like to send this bromalite back i don't wanted i didn't order it i want my money back i'm very upset i know when i purchased something i didn't purchased this diet pill i will like there respond back immeditely asap!

These greedy thugs at bromalite are just taking people;s money for nothing. They should be shut down. We need to find out what other products they have out there.
Let everyone you know not to buy any of this company's product.
The number to cancell is [protected]. Make sure you ask for your refund. Get a cancellation number, and refund number, and keep checking daily.

This Bromolite co. is messing up ordering anything online.
I will never order anything on line again. I can't believe these people are charging 70.00 dollars for nothing. The stuff is no good, you are better off with Metamucill.

I also have ordered the AcaiBerry and Bromalite but I have not received anything yet. I thought it sounded to good to be true, but I ordered it anyway, Im wishing I would"nt have not, but it"s to late I think. I went to the web site to verify my order, but it could"nt be found, so I dont know if thats good or bad. The toll free number I have is [protected] for the AcaiBerry and [protected] for Bromalite, but I have not called neither number but I guess I will now.

for all those were are saying they are getting fraud charges.. they are not fraud.. it is not a scam. when you put your credit card out on the internet you should be smart enough to read the terms and conditions. nothing is free these days.. i did sign up for the TRIAL and understood to try it within the time given and give them a call if i didnt want to continue. i called their customer service and they were able to assist me in cancelling my account. ive only been charged 4.95 for shipping and handling and have had no other charges, and i was able to keep the whole bottle sent.

read before you give out all of your personal information people.

SCAM ALERT. I am pretty savy internet user, and make many purchases via the net. This one takes the case. Not only do they scam you with auto-filling they scammed me with a 'companion partner' fit factor that started charging my card for $29.95 a month. Thank you for this site; hopefully others want fall for their deceptive marketing strategy.

I was alerted by own credit card company - Thank You Jesus!
I was ripped off too by the scam for nearly 220.00 and I'm angry. I too only wanted the trial. I was naive, and easily duped. I have cancelled my credit card. I have called the cancellation numbers 2 / 28/ 09, and yet today, 3/7/09 another freaking bottle arrived that I need to send back, to try to get my credit card refunded. When will this nightmare end. Ticked off in the Midwest!

This is for Christy, I ordered on the 15th, and just saw all of these complaints today. I have just called to cancel all memberships [protected]) is the number I used. I talked to someone and got comfirmation numbers. Don't know if it worked yet, guess I'll see based on the history.

I'm sorry you all had to go through this terrible ordeal. I just ordered today and after reading your comments I want to cancel. I almost ordered free trial of bromalite, but caught myself in time. However, I did order the ACAI Free trial and am in need of their telephone number to cancel immediately! The Bromalite Company provided [protected] for ACAI but this does not appear to be the correct number. Does anyone know the actually number? If you could be so kind.

i canceled this in Jan. and you keep sending it. I want to cancel which you said i have done. DO NOT SEND ANY MORE OF THIS AND I ALSO WANT CREDIT ON MY CARD FOR JAN AND FEB

A definate scam. I did the trial offer to and failed to cancel...however after talking to the people, I was informed that the small bottle sent IS the 30 day shipment...so I paid 4.95 first and then 69.99 for the same bottle. $75 bucks for a little bottle of over the counter supplements. Do not trust them...Also the product is lousy. I tried it for three days without the least effect. I am taking Probiotic 15-35 again from Nutraceutical Sciences.

Just ANOTHER SCAM from a company that has no morals or sense of ethics. We all know how marketing works, they do their research on human behavior and find ways to exploit people for their financial gain. Capitolism, or at least thats the term they like to hide behind. This is just like those mail in rebate offers, the companies know that most people are not going to mail in the rebate out of laziness, forgetfulness or other reasons that they have thoroughly researched. The consumer will however buy the product because of the large print saying what the reduced price is. so, they did their research and know that many people won't look at Terms for a variety of reasons and they put all kinds of extra stuff in there just to steal your money. For all of you out there that are going to tell the American people they are to blame they should pay more attention GO to Hell. You probably are the ones that do this kind of stuff for a living and otherwise wouldn't be aware yourselves. SOCIAL RESPONSIBILTY. Oh I'm sorry you probably don't know what that means...Well go look it up!

I ordered bromalite but I did read the fine print so i called fit factory and cancelled immediately, the bromalite came 13 days after i ordered it which gives me only 1 day to try the product - i called - got right through and they said they will extend my free trial. Right after i ordered, i went online (should have done this beforehand!) and read all these bad reviews - so i cancelled my CC a couple days after ordering. I only recieved the 4.95 s&h charge and my cc is cancelled and i've recieved a new one - all before i recieved the bromalite! So, i got it yesterday and now i don't know weather to try it or not, i have not read any reviews of anybody's results after trying so if anybody has anything to say about the actual product - please post. As far as all the bad experiences, it should be a lesson learned - ALWAYS read the fine print or don't order - and a lesson learned for me - i think all this crap is a scam - especially if you can not buy the product - you have to get a free trial - no website that you can go on and just buy a bottle of it - that should have been a red flag - it will be in the future.

I too have been scammed. Ordered the free trial, which I haven't even tried, and my credit card has a
new $69.95 charge. Also a $29.95 charge from fit fat-
what is that? carol luck cluck9200@q. com

I did go back and look at the Bromalite ad and I did see in very fine print about the subscription you are automatically enrolled in after you submit your order...But even so, it would have been a hassle all the same if I had caught that and did try to cancel my "membership" before 14 days, as it was hard to get through to them, and when I did get through to fitfactory, I was told their system was down and to call back later so they could help me "address my concern." It wasn't until I got my bank involved that I was able to get those charges straightened out.

I too responded to an add and ordered a free sample from Bromalite which I authorized 4.95 to be charged to my debit card for shipping and handling. About 3 weeks later I noticed a charge of 29.95 by fitfactory.com. To make a hassling long story short, I finally got that charge taken care of with the help of my bank. The representative from fitfactory told me I had not "cancelled" my subscription and that's why I was charged 29.95, and she assured me I would not incurr anymore charges from fitfactory. I did receive the credit to my account...But About 4 days later, I noticed a charge in the amount of 69.95 from dri*reg.net. I again called my bank, and my bank called that number and the rep from that company issued me a refund and "cancelled" my monthly "subscription" . I was told the same thing by this rep that when I ordered the free sample of acuberrie or whatever, that i had "signed up" for a monthly subscription to which i would incurr a monthly charge, unless i called to cancel before 14 days after my order. Apparently, the Bromalite company has kept my debit card info and has passed it around. So I had my bank close out my current debit card and issue me another card with a new number. Because i know that if I didn't act now, in a few days, i would probably see another charge pop up from another unheard-of source, and would have to go through the same ordeal again. There's no telling how many "subscription" they try to sign you up for... Beware of the Bromalite ad. It seems to be a scam.

Hello everyone! My name is Alicia, I’m the customer service supervisor for Bromalite. Our customer service phone number is [protected] and business hours are 7:30am-5:30pm MST. Please feel free to call us with any questions or concerns that you may need assistance with and anyone of our representatives will gladly assist with whatever they can or you can e-mail your cancellation notice to info@verifyyourorder.com

Thank you
Alicia CSS

The product just arrived about a week ago and I think I've been charged but figured I'll give it a chance and call them later if I want to cancel. I've taken one pill each day (although, they recommend two). Reason being, due to medication I have a very sensitive stomach and I'm always bloated. I haven't had a bowel movement yet? Is it me? I haven't tried to cancel yet and was wondering if anyone had any thoughts on the effectiveness of the product?
Didn't Oprah recommend this stuff?
Diane

JERKS AND CRIMINALS

Bromalite IS A FRAUD, BEWARE THEY LEAVE NO PAPER TRAIL, NO RETURN ANYTHING i'VE TRIED FOR HOUR TO CANCEL NO ONE EVER ANSWERS. THESE GUYS R CRIMINAL

I order this bromalite all natural digestive supplement. Free trial for 4.95 shipping and handing. Well, they charged me 69.95 a monthly fee and they sign me up for a fitness program on-line for 29.95 a month. www.fitfactory.com. and I didn't sign for this. So, I called and complain and they couldn't find my account, So, she ask me for my debit card number. She said I can locate your account. Hey, But they know my debit card # and charged Me. NO WAY! please don't do want I did. I had to get a new debit card. And I had bills I send out and paided on-line. Everything got all mess-up. I learn my lesson.

On 3/9/09 I thought I was purchasing 30-day Digestive Supplement for $4.50. I received the bottle a couple of days later. I never opened the first bottle, and on 3/28/09 I received another bottle which I didn't order, and took it to the post office to be returned unopened. On 3/31/09 I received my Visa bill to learn that I was charged $69.95 for the original bottle I thought was $4.50. I called the company immediately, and was told about the "terms and conditions" which appeared in the very small, fine print at the bottom of the page. I was given a confirmation #01A46 and another #62327 that verified that I cancelled my subscription. There was another charge for $29.95 on my credit card; when I called that number, I was told it was for a fitness instructor that I had automatically been signed up for when I sent for the supplement. I was given a confirmation #CRA-[protected] stating that this service had been cancelled. This morning, I called my credit card company, only to learn that I had been charged an additional $69.95 on March 24, 2009. I requested that a new credit card number be issued to me immediately. I accept responsibility for not reading the terms and conditions fully, but feel that the company has used unfair business practices in advertising a product for $4.50 and in fine print, extracting over $100 for their product that, upon further investigation, is reported to be questionable to use. I never even opened the first bottle, and would appreciate any help you can give me in recuperating the second charge of $69.95 on my credit card. This type of advertising is deceitful, deceptive, and should be unlawful.

I printed my on line conversation with the sales clerk on this item. Numerous time she tried to sign me up for other items and I denied the charge "As long as you do not charge my card anymore than the authorized shipping (ever) then you can process the free trial only" then she tried some tricks and I responded " I dont want the so called 25$ free card. THis is getting very annoying" and she responded " Okay, no problem, I'll note that you have declined the offer and you will NOT be enrolled. Have a good day" I felt uncomfortable and canx my credit card. THANK GOD! because my credit card said they tried to charge 69.95 and 49.95 and 19.95 and two other charges within the next 5 days and they denied the charges. This site is a major scam. BEWARE!

I made the mistake in December of ordering a green tea diet supplement. When it arrived there was a bottle of Bromalite as well as the green tea. Last week I was looking at my credit card statement and there was not only a $69.95 charge from Bromalite but also a $29.95 charge from FitFactory.com (the charge for the green tea was on the card as well). I contacted the fitness site and they said it was authorized through Bromalite. I informed them I was calling the police so they said they would reverse the charge. I contacted my credit card about both charges and did file a police report. Yesterday yet another bottle of Bromalite arrived. I will be giving the address to the police and returning the product that was not ordered. I also will be contacting the credit card company yet again. What can consumers do to protect themselves against this kind of fraud? I know now that I shouldn't have ordered the green tea but it was just tea.

didn't receive goods waited ages. now got my bank statement and charged twice. tried to call international no but no one picks up. please close this vcompany down. i have now taken it up with my bank.

I ordered a "free" trial of Bromalite. I read the agreement. I gave a credit card number to pay for the $4.00 postage fee to mail this free trial to me. I started getting on my credit card bill a charge of $69.95 for a bottle of 60 capsules that is a one month supply. None of my prescription medicine costs this. Today, Jan 16, 2009, I called and cancelled the debit for Bromalite on my credit card. I spoke with Lola who found it difficult to stay awake as she tried to listen to my complaint. I do have a cancellation number. If, indeed, they do cancel this for me, I will write a positive statement about that.

L K Carr, Irving, TX

MY ACCOUNT WAS CHARGE ON THE 11/13/8 WHEN I WAS TOLD IT WAS REFUNDED ON THE 11.09.08/M i SPOKE WITH A MAN NAMED BRYANT AT BROMLITE THAT TOLD ME I WAS LIEING AND I COULD NOT SPEAK WITH HIS SUPERVISOR THEY WERE BUSY. HE WENT ON TO TELL ME HE DIDNOT HAVE TIME FOR ME CALL THIS WAS MY FAULT . I HAD SPOKE WITH SYREETA ON 11/15/08 WITH TOLD ME I HAD TO SEND ACK THE TEA I WAS CHARGED FOR AND FAX OVER THE STATEMENT SHOWING I WAS CHARGED. I NEEDED A SUPERVISOR FOR SOME CLARILTY. BRYANT WENT ON TO TELL ME HE DID NOT CARE WHAT I DID WITH THE PRODUCT MY REFUND HAD ALREADY BEEN DONE. i ASKED THAT MY ORDER BOTH OF THEM BE CANCELED. I HAVE NO IDEA IF THAT HAS BEEN DONE OR NOT. I NOW SEE WHY PEOPLE DON'T ORDER ON THE INTERNET.

Ordered on-line offer for free trial period for only $4.95 shipping. Credit card charged $4.95 - never received anything. My next credit card statement showed the $4.95 charge and another $69.95 charge from this company. I immediately notified my credit card company of a dispute of these charges. Finally got someone on the phone at Bromalite who said they would credit the $69.95 back to my credit card but would not refund the $4.95 because it was "non-refundable" regardless of the fact that I did not receive the product they promised. This is a total scam - do not order from them.

I ordered a free sample ($4.95 for shipping) of Bromalite and the next month received a charge for $19.95 US ($25.22CDN) from FIT-FAC.COM in LasVegas, NV and $52.25 US 4(68.17 CDN) charge from Bromalite.
I have had the $19.95 removed from my charge, but have had a difficult time trying to reach Bromalite by phone [protected]. I have tried numerous times calling them, as well as trying to get another contact number as couldn't reach anyone ; getting no answer. Then today after 3 months I got hold of someone (male) who couldn't help me'. I questioned how they could charge for a product not ordered or received and said repeatedly, "mam, sorry I can't help you" . They questioned why I was so late in respnding? I tried calling but never got any answer!

When I received my "free sample" it came in an envelope with the bottle of Bromalite and absolutely nothing else with it. That is when it raised a warning bell. I quickly cancelled my card and still am trying to get a refund. I have worked with the fraud department of my credit card and have just recently been given a letter to try myself as they were not successful.

I am so frustrated and feel so stupid that I feel for such a deceitful ad. I should have known better. Now I just want to let others know -- BEWARE! This is a perfect example of companies to stay away from.

This is a SCAM, you charged my credit card without my authorization. I went for the FREE TRIAL Offer SCAM. I will just pay postage for this Free trial offer and then if I like it or it helps me then I will reorder when I want to, not by this compnay automatically charging my credit card. I refuse to be a part of this type of SCAMMING THE AMERICAN PUBLIC/with your FREE TRIAL Offer. Please let me give coments to the company on my behalf. You say everyone is raving about this product, please let me give a coment for this Company. This is what is completely wrong with the web business and advertising. Legimate products and companies are destroyed but this cheap trick of scamming the public. I know that I will not even think about buying anything on line just because of this type of treatment. I will be contacting my Better Business Bureau with this type of fradulant SCAM.