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Blue Bean credit Card Complaints & Reviews

Blue Bean credit Card / Credit Card Limit

Sh
Jul 21, 2016

On 14th July 2016 I sent an email to the credit card limit division to request a credit card increase on my blue bean card. On e of the consultants very quickly responded to request my 3 months bank statement, latest payslip and the increase amount i would like, i sent all of this back within 10 minutes and i am still waiting for a response. On the 15th i then went on to call the help center to enquire how long i should wait for a response, they told me i should wait up to 4 working days, I also sent an email to the helpdesk to follow up for me, they responded by asking for my card number...

Blue Bean credit Card / Fraudulent debt incurrement

Je
Oct 13, 2013

On 29th August i was contacted by Standard Bank card division for authorisation of a purchase on my credit card which was over my limit. I was then told that 2 purchases had already been made and a third one attempted. I had given no authorisation to anyone for these purchases and my card was in my possesion at that moment. I was then told to contact Standard Bank fraud division and lay a complaint. This i did right away and was given a reference number and the "detectives" contact number. I asked to call in 3 to 4 days for an update. I called back on 4 September. Nothing had been done yet, i...