Menu
Come2Play Customer Service Phone, Email, Contacts

Come2Play
reviews & complaints

www.come2play.com
www.come2play.com

Learn how the rating is calculated

1.0 15 Reviews

Come2Play Complaints Summary

0 Resolved
15 Unresolved
Our verdict: Engaging with Come2Play at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for Come2Play has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Come2Play. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Come2Play reviews & complaints 15

Sort by:

Newest Come2Play reviews & complaints

ComplaintsBoard
O
4:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Come2Play Backgammon live on facebook

My experience with BG Live since 17/9/200 has generally been positive. I managed to accrue 500K credits playing mostly boards up to 2,500. Sure I've had bad runs where my balance fell but it usually recovered. Since visiting this site on 5th October my balance has had its biggest fall of some 60K. I was skeptical about some of the complaints because I had also seen unbelievable runs of doubles or "just right" rolls and sometimes I was throwing them! Is it just coincidence that I view complaints and promptly begin a downward credit trajectory? I've never bought credits.

Read full review of Come2Play
Hide full review
ComplaintsBoard
S
9:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Come2Play Backgammon

This is the most corrupt, dishonest , cheating back gammon game on line. Dont ever waste your money buying chips with them. You will never win. They make the rigging so obvious that, you can predict what is going to happen. Dont waste your money with this company. Please look at other reviews to decide hiw bad this company is. There are hundreds bad reviews lije mine. Stay clear from come2play

Read full review of Come2Play
Hide full review
ComplaintsBoard
R
9:09 pm EDT

Come2Play Backgammon

The dice rolls on their site are claimed to be created by a random number generator. They are actually anything but, to a point that I can predict them with reason level of success. I don't what there M.O. is for doing so given that the game is supposed to be free to use. I guess it must be financially based as money and greed tend to promote corruption.

Read full review of Come2Play
Hide full review
ComplaintsBoard
D
10:01 am EST

Come2Play Backgammon

Very bad game not fare at all you are not playing against another person you are playing against the company if you play for real money you will lose it all they say they are fare no way when you get knock out and you are a head they will keep you out till they catch up and win the dice is controlled by the company I play this game a lot I know the difference between real and fake and they are fake I was up about $70,000 then they keep making me lose too get all the way down to $15,000 not right some of the other games I tryed are better then this one

Read full review of Come2Play
Hide full review
ComplaintsBoard
R
11:17 pm EDT

Come2Play Fair play

The dice rolls on this site are, without a doubt, rigged. I've logged and analysed the roll outcomes in many of my games and random doesn't apply here. If the issue is raised on their FB fan page the bog standard scripted answer is that they use a random number generator. This, of course, is absolute [censored].

Corruption is usually motivated by money and greed. I don't suppose for moment that it's any different in this case. User experience and fair play doesn't come into it. They ought to be exposed as the corrupt website that they are.

Read full review of Come2Play and 2 comments
Hide full review
2 comments
Add a comment
B
B
Backgammonliveisrigged
Tampa, US
Oct 30, 2022 9:02 pm EDT

After years of frustration I have finally uninstalled this app. It is so crooked. The developers are liars and crooks.

D
D
dave poremba
, US
Feb 01, 2022 7:53 pm EST

Yes this game is very un fair i tryed hanging in there but I am not playing with another person it is the owner or computer I get a head a lot then they stop me so the other person or them to catch up then wins they don’t understand what fare means the dice is fake i play this game a lot and so far this place is the worst

Poremba

ComplaintsBoard
A
4:57 pm EDT

Come2Play Game reloading before finished

Why did my backgammon reload in the middle of a game?
Also why does the wifi symbol show up in the middle of a game sporadically and leave again? Is there someone spying on games and if so who?

This is getting really ridiculous, there is no one to chat to to voice any opinions or complaints, but you do the take the money fast enough right?

You get these people bots mostly sticking their tongue out at you and slowing the game up at their convenience, then if you take more than 5 seconds to move you get the slow emoji, then if you do the same back, it's like a miracle the opponent gets double after double until they won the watch, I forgot to mention after they request a double.

You can tell me this is all random but we both know that's [censored].
If you are going to have emoji's where is the fu emoji? Because this is a load of crap. I would like an explanation as to who is spying and why?

I have read the forums and the complaints and you know this site as horrible horrible reviews. You can ask, why do I play here then? hoping for some improvements and fairness? Never ever comes, lets see if you even reply to complaints.

Desired outcome: An answer

Read full review of Come2Play and 1 comment
Hide full review
1 comment
Add a comment
M
M
Martin Seebach
, US
Feb 18, 2023 1:44 am EST

The 'wifi' symbol is from your opponent or a 'watcher' opening your data by clicking on your icon or faceless circle. It is a notice that your info is being perused. Nothing sinister there. The dice sure do like to skew with our heads. As free online backgammon game look, feel and speed I haven't seen any better. Most look like a 5 year old learned just enough dos to (fill in blank). Finally the spying, hotheads who write hot headed crap get watched. Were that the case you wouldn't know s**t until it hit the fan. Since forced upgrade to win11 perhaps as many as 20% of the games blip back to a frozen start screen after the rancid bot has given my freakin' gd chips to the person who was within 2 rolls of getting whomped. Maybe they've found an ascii code that will do a right now just do it style command to restart. That would drive the error recovery/control and record keeping in a bats** cluster snafu. Some of the issues also happen w/in fb crap code and timing schemes.

ComplaintsBoard
S
10:25 pm EDT

Come2Play Rigged

They know who will pay money - like me to play casually. I've had a few winning streaks but the dice rolls are ridiculously favored for the opponent. I can pretty much guess them and that's when you know it's rigged. I'm not a clairvoyant.

What a racket and so sad for someone just looking and PAYING to play and get zero in return.

I know... I know I'm the idiot who continues to pay. But - shame on Come2Play - not that they care. They'll get their "winnings" some day for cheating so many.

I am over and done.

Desired outcome: Be truthful and fair

Read full review of Come2Play and 1 comment
Hide full review
1 comment
Add a comment
B
B
Backgammonliveisrigged
Tampa, US
Oct 30, 2022 8:57 pm EDT

After “feeling” like the game is rigged, I started tracking rolls on a big spreadsheet. I’ve kept records for years. I don’t track everything, but I have columns for things like doubles, especially when they can be used and when not. I keep track of getting a useful roll when you’re in the bar. After thousands of data points I can confidently say this game is extremely rigged. I can almost predict what the rolls will be. I can be way ahead at the end of the game, and sure enough the opponent will start getting high doubles to win. It’s a joke how rigged it is.

ComplaintsBoard
C
8:38 pm EDT

Come2Play BackGammon Live

This game is a corrupt as one could be. I believe most opponent players are fake and the dice are continually manipulated for the player to use. It's impossible for one to roll the perfect combinations to take the player out of the game. Multiple doubles at the end of the a game are a regular occurrence. Being that this game accepts money for additions coins to play only to be taken back by their cheating manipulations of the dice rolls I feel this game breaks Federal Gaming laws and should be investigated for fraud by swindle.

Read full review of Come2Play and 1 comment
Update by Consumer Advocate
Apr 05, 2021 2:31 pm EDT

I have come to the conclusion after playing 15, 000 + games that the game has continually become worse and worse over time. The dice are programmed to favor the opponent 18 of 20 games. I firmly believe the administrative decision makers have either become financially challenged or they are greedy to the point of irrational thought or mentally ill itself. Complete fraud being they charge for extended play for coins only to set the game to unfairly take them all away. No player on this game has a +50% winning ration. This tells me the game can only be rigged!

Hide full review
1 comment
Add a comment
S
S
Sad1$
Mansfield Center, Massachusetts, US
May 01, 2021 10:26 pm EDT

Agreed

ComplaintsBoard
C
2:20 pm EDT

Come2Play No cover combinations. Your fixed dice leave my checkers open.

Your dice are NOT random and you know it. I have been officially blacklisted for complaining because I have not won a game in days. I have over one million checkers and have not spent one single penny. You and your game suck's, it should be banned from the internet because you are stealing and sell coins for cash money. This game is a fraud and should be investigated!

Read full review of Come2Play
Hide full review
ComplaintsBoard
T
1:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Come2Play backgammon live

This game is so crooked. After spending hundreds of dollars only to get timed out over and over again which causes you to lose everything. The dice are also rigged. I'm so irritated and angry that I let myself get taken like this. Some things to get done about this kind of fraud and just out right theivery. I have sent many emails to the customer service department with no response I just don't know what to do or whom I can get help from.

Read full review of Come2Play
Hide full review
ComplaintsBoard
A
6:56 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Come2Play - backgammon live

The dice are programmed. Most likely if you pay to play their game, your odds of winning are higher. There are no random rolls. The game is useless. Unfortunately i'm addicted to playing backgammon with people. I will have to really look for another company's online backgammon game. There is no point in continuing when they control the game. There is some gratification in the fact that I have never paid.

Read full review of Come2Play and 7 comments
ComplaintsBoard
C
6:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Come2Play backgammon live

I have finally uninstalled this game and will not play it again - after years of frustration. The game is SO rigged. Not random dice rolls at all. After playing for several years and buying coins many times, I see the patterns. The game is totally rigged to make the developers money. I wouldn't mind buying coins if the rolls were random, but they are not. If you haven't bought coins in awhile, they punish you by not letting you win. I'm an experienced player and know the odds. Consistently, especially towards the end of a game, the rolls will be stacked against you. Its very consistent: in the beginning of a game you will get fair rolls, and even if you get far ahead and double, towards the end your opponent will get incredible doubles and you will get horrible rolls. It's just so frustrating it is not fun anymore. Goodbye Backgammon Live.

Read full review of Come2Play
Hide full review
ComplaintsBoard
B
11:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Come2Play backgammon live

I was not surprised to see all of the complaints about this company. I have played over 1000 games on this platform and have seen the same issues being complained about. I'm not sure how the fraud is being perpetrated but, I am absolutely certain that, at a minimum, they are not using a Random Number Genertor as they have repeatedly stated in their feed back comments. It would not be that difficult to track rolls and show the statistical anomalies. And this is the most optimistic view. more likely than not, they are engaged in a scam.

These guys need to be sued. These guys would make a great class action target if there are any attorneys reading this. Apple and other large tech companies handle their billing so their cash flow can be hit. Even better, they have a great platform that could use new ownership.

Read full review of Come2Play and 3 comments
Hide full review
3 comments
Add a comment
F
F
Ffggh
Corona, US
Jun 24, 2023 5:32 pm EDT

Do not ever pay for this game. It is completely fraudulent and rigged and they will give you back some money if you complain or points but then you will be targeted and the games will be manipulated even more and you will constantly lose. I am a level 56 and how could I possibly go from $20,000 to zero playing $1000 games and not gambling excessively and then for two weeks I stay at zero and then I go back up and this goes back and Forth play for free. I only do it when I’m bored but it’s a waste of time.

C
C
Consumer Advocate
, US
Feb 19, 2020 1:51 pm EST

Biggest farce ever, how does Mark Zuckerberg allow this company to use Facebook as their platform? Come2play should be investigated for fraud, theft and falsely advertising their game as having random dice that forces you into moves for your chips to be take, I also believe that most of the players are fake and the game is setup to make you lose & bait you into buying more coins. FRAUD!

B
B
Billies19
, NZ
Jan 06, 2019 11:29 am EST
Verified customer This comment was posted by a verified customer. Learn more

I fully agree, there app and "random numbers dice" needs to be investigated. I've been playing this game app for a number of months, along with other live games and so far this is the only game i continually pay for coins. The outcome of each game I play has a predictable pattern of dice numbers. I know, and call it everytime I'm getting close to winning the opponent gets doubles, or, I get 1's or2's. Is there even a live opponent? I'm sick of continually paying for coins. These guys are crooks.

ComplaintsBoard
D
3:00 pm EDT

Come2Play exchange rate for cdn$ to us$

The exchange rate of $1.60 is too high. This means for every $1.00 US$ you are charging $1.60 Cdn. When the exchange rate is around 1.30, meaning it costs 1, 30 Cdn to buy 1.00us $
The exchange rate has been around 1.35 or so which was acceptable t now I get mt credit card statement
You should check the exchange rate and lower it as you are overcharging.
I cannot afford to play at these ridiculous rates.

Read full review of Come2Play and 2 comments
Hide full review
2 comments
Add a comment
D
D
Dougiech
Loughton, GB
Aug 08, 2023 5:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This company/app should be sued for fraud. As you can see from an abundance of reviews and playing, the dice rolls are completely fixed. People spend money on what they believe to be a game that they can win fair and square. This couldn’t be further from the truth. This company needs to suffer some consequence for misleading people.

S
S
Samer Al-Omari
, US
Feb 11, 2023 5:10 am EST

Multiple game freeze lost 500,000 coins

ComplaintsBoard
R
3:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Come2Play - backgammon site

The administrators of this game should be arrested for fraud. Absolutely the worst bg game on the internet. Used to be my favorite, now I will never play again on this site. Total rip off scam. So many people world wide have hacked into this game and the admins don't care. Other sites have 'police' that check in and the cheating stops once perpetrator...

Read full review of Come2Play and 36 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Come2Play customer service

Website

www.come2play.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Come2Play?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Come2Play Customer Service. Initial Come2Play complaints should be directed to their team directly. You can find contact details for Come2Play above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Come2Play. Discuss the issues you have had with Come2Play and work with their customer service team to find a resolution.