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Consumer Complaints & Reviews in Jacksonville, Florida

Jessica Green / roof installation

whatazit on May 17, 2017
I have the unfortunate problem of using Sears to install my roof. Picture it 2013 summer Florida. A young woman and her father are grieving the death of a mother. The father decides to take care of the daughter. He uses Sears to get her a roof, with a thirty year warranty. Father pay...

Rooms To Go / laf sofa onyx

Lorrita1 on May 13, 2017
I bought a sectional leather sofa november 17, 2014. I waited in line and researched about this product and got very good reviews on it, so I went ahead and bought this sofa and along with the sofa I bought the full extended warranty. It has been 2 years and 1 month since the initial purchase...

Steak 'n Shake Enterprises / unprofessionalism

Ashley Nettles on May 12, 2017
Unfortunately every Steak 'n Shake I visit has extremely long wait times and terrible service with unprofessional employees arguing in front of customers. From Orlando to Jacksonville, the customer experience is appalling. On May 12, 2017, I pulled into #411 (Phillips hwy Jacksonville, Fl...

Sonic Drive-In / customer service

LTV2 on May 11, 2017
To whom cam assist, I visited your Westside Jacksonville FL location 6350 103rd St Jacksonville, FL 32210  today at 3:30pm to enjoy a meal with my family and it turned in turmoil. When we got to the location we noticed that it took us over thirty minutes to order. When I stopped one of the...

Chili's Grill & Bar / service/bartender

LBW928 on May 9, 2017
ON 5/8/17 my daughter, son and I stopped to have a drink before my daughter and I got our flight back to PA. We sat at the bar; and as soon as we told the bartender (Kayla) that we were only having a drink, she made a smart comment "Is anyone ordering food today?" We had our first drink;...

Florida Blue Jacksonville, Florida / podiatry associates of florida

EvaConnors on May 8, 2017
I was cancelled by the above company Florida Blue, Jacksonville, Florida on August 31, 2015. I paid a huge bill back to them of over $2, 000.00. The lady in charge of the investigation was Meredith Geiger. She sent me the bill which I paid back in full to Florida Blue. Why am I now getting...

Florida Blue / requesting peer to peer review of a claim.

Keith in Florida on May 8, 2017
My doctor and I have been trying for months to set up a peer to peer review of a denied claim and Florida Blue has made it impossible. I have made multiple phone calls, sent messages through the Florida Blue website, and had several chat sessions. They have not responded to any of the...

Jansport / Wheeled backpack

who cares ? on May 5, 2017
Ordered online in a particular color based on a 30% sale price . One week delivery. Sent something completely different colored and not even wheeled, called customer no service, only offered a return and refund, nothing else. No longer in stock. They took the order and my money, they...

US-Yellow Yellow Pages / Misleading order form

Linda Nelson2017 on May 8, 2017
The company sends an order form that looks like it is from the regular yellow pages. It says "this is not a bill." Someone looking at the form thinks they are just verifying their address information for a service they already have, but instead they are signing up to be part of a national...

Kohls / Billing

Lemonia1 on Apr 28, 2017
I placed an order on 4/27/17 that totaled $82.35. $67.37 of it was only available online and $14.98 in store pick up. On 4/28/17 I noticed I had 4 auths on my debit account. One for the $82, one for $67 and two for the $14. I called the customer service number and Shaine said I do not know...
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