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Consumer Complaints & Reviews in Jacksonville, Florida

Wordans / no response to emails

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William Jones on Sep 24, 2017
I placed the order this evening for 2 youth shirts order number 1602339 when I place this order I didn't notice until after I made the order that i put the wrong ZIP code I am trying to correct this before y'all send this stuff out so I can receive my product with no problems I don't need something I'm paying for going to the wrong location. Need fixed

Zaxby's / Poor Customer Service

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Wendy twboykin on Sep 22, 2017
September 22, 2017, Visited Zaxby's 6707 Commonwealth Ave, Jax, FL 32254, Client 153, Jill C at 7:21 PM. After waiting in the drive thru line for over 20 minutes to place an order, upon arriving at the window the associate did not greet me at all. She handed my food thru the window and...

Popeyes Louisiana Kitchen / overcharging of food that should have been on a special price

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Tashawnda on Sep 21, 2017
I am writing in to complain about the loacation in Jacksonville Fl on Mcduff ave.You guys have been advertising the $5 box, however the person that took my order said it was no longer available and I was charged full price for 2 meals...not even 30 minutes later I go to another location...

Kentucky Fried Chicken [KFC] / food in general

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Donnie Alexander on Sep 20, 2017
Went to the KFC at 9000 block of Merrill Rd, Jacksonville, Florida tonight. I ordered the #10 three piece box, extra crispy, white meat with potato wedges and slaw. I was advised that they had no breasts so they gave me a thigh and two wings. They gave me mashed potatoes which I returned...

Steak 'n Shake Enterprises / service

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Shade S. on Sep 20, 2017
I went to Steak 'n Shake for "Happy Hour" today. I got their after 2 pm, and it took them over 5 minutes to acknowledge i was standing there. It took the couple in front of me walking out for the cook to come out and seat me. I received my food quickly, after the server dropped it off...

Family Dollar Stores / bluetooth headset

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Dean Joiner on Sep 19, 2017
I bought this item from the store located at 2600 Main Street Jacksonville Florida. I had to pick up my medicine and went to a different Family Dollar which is at 223 East State Street Jacksonville Florida. The manager told me their policy on electronics is if you bring it back even with...

Fandango / refund on tickets/terrible customer service

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Jenni Nguyen on Sep 17, 2017
Earlier today (09/16/17) I purchased two tickets to the movie It at 10:25pm. I was on the way to the theater and my front tire on the passenger side decided to pop. Being more concerned about my tire, I was distracted trying to get my car towed. After the problem was solved. I then contact...

Panera Bread / condition of food and service generally at store #1575 in jacksonville

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willsong? on Sep 15, 2017
I evacuated from SW Florida to Jacksonville where I rode out Irma and had limited choice of restaurants and ate at Panera Bread on three occasions from 9/8/2017 through 9/15/2017. On each occasion the staff were very offhand, unhelpful and brusque if not rude. On the 2nd occasion I noticed...

Red Roof Inns / room and payment

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Shirley Noel on Sep 15, 2017
I booked a handicap room for me and Bill on September the 6th, 2017. They emailed my confirmation in the amount of $134.44 for 2 nights, September 11 to 12, 2017. When we got to the hotel on Sunday, September 11, 2017 they said that I owed $172.77, in which Bill's son said that he already...

LongHorn Steakhouse / staff

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Nona Hardaman on Sep 15, 2017
visited that horrible establishment for the first and last time. I was a fan of lhsh but now . Me and my party of 25 birthday wellwishers, started out on a good note with leon (server) but gradually got worse. Ohhh and yes it racial very racial. Someone in the establishment decided that we...
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