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By Alona Reviews 4

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By Alona Disappointing Quality: By Alona Earrings from

Got myself a pair of earrings from By Alona through Gotta say, I was pretty disappointed with the quality. The back pin is so small and weak that it broke off after just a few wears. It feels like it's made from really cheap materials.

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By Alona Disappointing Quality and Poor Return Policy: My Experience with By Alona Jewelry

So, I just got my choker from By Alona and I gotta say, I'm pretty bummed out. I was really looking forward to it, but when I opened the package, it looked like something I could've picked up at a bargain bin for a couple of bucks. The quality is just not there, and for the price I paid, I expected a lot more.

To make matters worse, the return policy is pretty bad. I don't think I'll be able to get my money back, which is really frustrating. I definitely won't be buying from this shop again.

Overall, I would say that if you're looking for quality jewelry, you should probably look elsewhere. By Alona just doesn't cut it.

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By Alona Disappointing Quality and Customer Service: My Experience with By Alona Jewelry

So, I bought a necklace from By Alona ( a few months ago and it tarnished pretty quickly, even though I barely wore it. I tried to get in touch with them through chat, but they ignored me for months. Finally, when I was able to speak to someone, they told me that I would have to pay to get it fixed, which is ridiculous considering how little I wore it.

Honestly, I've used a lot of cheap affordable jewellery online brands, and By Alona is by far the worst. I've even bought from more expensive websites, and they were better than this. It's totally ridiculous that I spent so much money on a necklace that I only got a few wears out of. The gold plating is clearly cheap, and the communication was non-existent through chat. If you have any issues, make sure to email them instead.

Overall, I would not recommend By Alona to anyone. Save your money and buy from a more reputable brand.

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By Alona Disappointing Quality and Customer Service: Nakai Earrings Review

I recently got myself a pair of the Nakai Earrings in Gold from By Alona's website. When the package arrived, I was a bit concerned about how heavy they were. I've had big earrings before, and they usually have a hollow metal part to make them lighter. I decided to email the company to ask if this was normal, and they replied saying that they hadn't had any issues with the weight before.

I wore the earrings only four times, and each time I had problems with them. They were so heavy that they pulled my piercing down, leaving a slit where the hole should be. The fastenings were also very stiff, and they hurt and bled when I tried to remove the backs of the studs to take off the earrings.

To make matters worse, the earrings turned my piercings and the studs themselves green. They made my ears puffy and green every time I wore them, and the last time they even gave me an infection in my right ear's piercing. The infection left a scar on the back of my ear when it healed. When I took them to my jeweler, he said that the gold plating must have been mixed with something else or not gold at all to cause them to turn green with contact with my skin. I have many gold-plated earrings that don't cause me any issues at all.

On top of all these issues, the stone star at the bottom of the earrings wasn't cut properly. The person who cut them went too far and took a nick out of the bottom, as you can see in the first photo.

I complained to By Alona, but they didn't investigate or ask to see the earrings, and I didn't get a return. Now I realize that I could have disputed this with PayPal. It's such a waste of money for such cheap tat.

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By Alona Complaints 0

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Is By Alona Legit?

By Alona earns a trustworthiness rating of 88%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard highly recommends By Alona for their strong reputation and reliability. However, it's still wise to weigh the pros and cons and research thoroughly, even if By Alona seems completely reliable.

A long registered date for can be seen as a positive aspect for By Alona as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of By Alona's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction. appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About By Alona

Screenshot By Alona
By Alona is a luxury jewelry brand that offers a wide range of exquisite and unique pieces that are designed to make a statement. The brand was founded by Alona Shelemy, who has a passion for creating beautiful and timeless jewelry that can be worn for any occasion.

The By Alona collection features a variety of styles, from delicate and understated pieces to bold and statement-making designs. Each piece is crafted with the utmost attention to detail, using only the finest materials, including 18k gold, sterling silver, and precious gemstones.

One of the things that sets By Alona apart from other jewelry brands is the brand's commitment to sustainability. All of the materials used in the production of the jewelry are ethically sourced, and the brand works closely with local artisans to ensure that each piece is crafted with care and attention to detail.

Whether you're looking for a classic piece that you can wear every day or a statement-making piece that will turn heads, By Alona has something for everyone. From delicate necklaces and bracelets to bold statement earrings and rings, the brand's collection is designed to be versatile and timeless.

Overall, By Alona is a brand that is dedicated to creating beautiful, high-quality jewelry that is both sustainable and timeless. With a commitment to craftsmanship and attention to detail, the brand has quickly become a favorite among fashion-forward women who appreciate the finer things in life.
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    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2024

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