Menu
Burtons Bridals
Burtons Bridals Customer Service Phone, Email, Contacts

Burtons Bridals
reviews & complaints

Learn how the rating is calculated

3.0 2 Reviews

Burtons Bridals Complaints Summary

1 Resolved
1 Unresolved
Our verdict: While Burtons Bridals has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for Burtons Bridals has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Burtons Bridals. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Burtons Bridals reviews & complaints 2

Sort by:

Newest Burtons Bridals reviews & complaints

ComplaintsBoard
Y
3:06 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Burtons Bridals Customer Service

Burton's bridal came highly recommended by my best friend who got married the year before I was. The prices at burtons are on average about 10%-15% less than most bridal shops. What you save in monetary amuny does not make up for the things you will have to deal with from the manager Carol and her fellow employees. All of employees including Carol are rude and unprofessional. I dreaded going in for fitting.gd or even having to call them on the phone. carol ordered 4 of 9 my bridesmaids dresses in the wrong size. For those that had a dress their size, she charged $65, the cap amount for alterations. She convinced 2 that they would need extra length, when the tried on the dresses they were 4-5inches too long and charged for that alteration. Staff at Burtons will offer you a cheap price but at what cost? I had no peace of mind. I had to bite my tongue so many times for dear that they would mess with my wedding dress. They are well aware that I am unhappy with their service. The best friend who recommended them agrees that they are rude but because of the savings she dealt with the nonsense. I don't recommend dealing with nonsense in Exchange for some savings.

Read full review of Burtons Bridals
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
F
2:57 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Burtons Bridals - burton's bridal - rude!

I went to try on some gowns at Burton's Bridal while I waited for my florist appointment. I didn't have an appointment but there was no one in there at one point. I asked to try on a few dresses and they said sure. They did not help me get dressed at all, my sister had to help me. We had to bag the dresses back ourselves. Then when I asked the woman that...

Read full review of Burtons Bridals and 5 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Burtons Bridals customer service

Phone number

(631) 424-3377

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Burtons Bridals?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Burtons Bridals Customer Service. Initial Burtons Bridals complaints should be directed to their team directly. You can find contact details for Burtons Bridals above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Burtons Bridals. Discuss the issues you have had with Burtons Bridals and work with their customer service team to find a resolution.