CB Security Products and Services Brink's Global Services Complaints #162-181

Brink's Global Services Reviews and Complaints

Brink's Global Services review: Home alarm

Churchlady of Lincoln Park, US

Jan 22, 2022 8:59 am UTC

Verified customer

Resolved

Replied

Monotronics was my mom's security's service for years. She was never notified by anyone that Brinks had taken over. The alarm system wasn't working and after trying to reach someone at Monotronics was unsuccessful we encourage mom to stop the automatic deductions from her account and that's how we found out Brinks had bought Monotronics. They told Mom she owed 56.80 she mailed it to them the calls from Brinks started coming in to this 80 year old woman that doesn't understand what the reps are saying I've called was put on hold for hours she owes nothing on an alarm system that doesn't work and hasn't worked for years! The harassment has to stop. They have the 56.80 they said she owed Please stop calling her she can't hear them or understand what they're saying!

Desired outcome: We want the calls to stop and the threat of reporting her to credit bureaus

Brink's Global Services response

Jan 31, 2022 5:55 pm UTC

Brink's Global Services customer support contacts

Phone numbers

+44 208 831 5900

+1 (804) 289-9600

Address

Unit 3, Radius Park Faggs Road, Feltham, TX, TW140NG, GB

Website

www.brinks.com

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Thank you for your feedback, Brinks Home takes all complaints seriously, and we appreciate you bringing this to our attention. please email us at socialmedia@brinkshome.com at your earliest convivence with your account number and any other details about your experience. We look forward to speaking with you soon. - Hector S.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Brink's Global Services Contacts

Brink's Global Services phone numbers

+44 208 831 5900

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100%
Confidence score

United Kingdom & Europe

+1 (804) 289-9600

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United States

+32 32 342 151

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100%
Confidence score

Belgium

+33 148 169 538

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Confidence score

France

+30 210 348 4000

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Greece

+39 575 984 434

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Confidence score

Italy

+352 425 151 267

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Confidence score

Luxembourg

+31 102 421 414

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Confidence score

Netherlands

+48 228 535 344

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Poland

+7 495 775 6252

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Confidence score

Russia, CIS & Baltiс Countries

+90 212 250 6700

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Confidence score

Turkey

+61 283 968 888

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Australia & New Zealand

+852 28 779 717

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Confidence score

Hong Kong & Philippines

+91 224 931 9000

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Confidence score

India

+65 65 917 799

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Confidence score

Singapore & Malaysia

+27 113 922 006

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South Africa

+66 26 300 661

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Thailand

+84 838 444 681

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Vietnam

+971 42 996 936

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UAE

+54 114 016 4400

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Argentina

+55 112 133 0300

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Brazil

+52 555 627 3480

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100%
Confidence score

Mexico

More phone numbers

Brink's Global Services emails

us.salesinfo@brinksinc.com

100%
Confidence score: 100%

Support

Brink's Global Services address

Unit 3, Radius Park Faggs Road, Feltham, Texas, TW140NG, United Kingdom

Brink's Global Services social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 12, 2026
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