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CB Appliances, Electronics and Technology BrandsMart USA Complaints #102-121
BrandsMart USA

BrandsMart USA review: refusal to refund money

J
Author of the review
3:27 pm UTC

On 9/27/08, less than 30 days of the purchase(9/6/2008), I try to return the microwave because the door did not open correctly and the defrost button did not work either. The costumer services representative Adrian Nazarett verified my complaint and told that they will give me a new one. I requested my money back but he refused because I did not bring the original box. Then I requested an store credit to buy another brand but Mr. Nazarett refused too. He just offered to give me another microwave the same brand and model. He claimed that it was store policy. I think that it is illegal to refuse to give store credit.

Update by Jesus
Oct 07, 2008 2:28 pm UTC

I am the individual who filed this complaint and I am reporting that it has been resolved to my satisfaction with the assistance of Eydie Bowe, VP of Customer Operations, BrandsMart U.S.A. I thanks Mr. Bowe for his commitment to resolve my costumer complaint

Jesus

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  1. BrandsMart USA Contacts

  2. BrandsMart USA phone numbers
    +1 (800) 432-8579
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    Customer Service
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    West Palm Beach, FL
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    +1 (770) 389-6100
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    Stockbridge, GA
    +1 (770) 452-9500
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    Atlanta, GA
    +1 (954) 327-6600
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    Davie, FL
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  3. BrandsMart USA emails
  4. BrandsMart USA address
    3200 SW 42 St., Fort Lauderdale, Florida, 33312, United States
  5. BrandsMart USA social media
  6. Laura
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    May 18, 2026
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BrandsMart USA Category
BrandsMart USA is ranked 7 among 71 companies in the Appliances, Electronics and Technology category
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