Boss Building, LLC review: Car port

on Aug 3 i ordered a building from Boss Buildings, they said that NC car ports would be putting it up, that it would be about 6 weeks before they came and put it up, and that they (NC car ports) was closer, I sent them NC Car ports the 998 $ , After 12 weeks i called NC car ports, they said the reason they had not came is because i had not sent them in any pictures no turned in any building permits, I told them no one had ask for any pictures, and in my county we do not need any building permits. they said that is was another Hawkins in Tn, they had no records of me, She told me i needed to get in contact with Travis with Boss building, he was the one I bought it from, I ask Travis for my money back so i could buy a car port from some one that was come and put it up, he said they did not give people there money back, that the building had already been manufactured, I said ok them come and put it up, he said he would check and see what the hold up was, and call me right back, 10 days later he had not called me, so i called him back, he still had no answers and he would not give me my money back. I want my money back, i fell like they are trying to scam me.