BookMyForexpayment delayed

I have placed an order with Book my Forex for AED current worth Rs 1, 15, 946/- on 10 th May. They could not process my order and load AED currency to my Forex Card in time and I have requested for the refund of my money . I have been following up with them for last 5 months, but I am yet to receive my refund.

Recently they have sent a Demand Draft for partial amount. However, it was more than 3 months old (date) and bank has informed me that it is not valid when I tried to deposit the DD amount into my account. I have tried to contact them over mail and I am receiving only vague responses from them. Kindly help me out by suggesting a suitable approach to get my money back.

Oct 10, 2019

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