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On June 16, 2025, over $400 CAD, was withdrawn from the card without the cardholder’s knowledge or authorization. These charges were made on AMZXsolla*, a merchant with whom we have no affiliation.
Despite multiple emails to BookMyForex support, we have not received a case ID, confirmation of a dispute process, or any update on the status of this issue since the last week. This delay is unacceptable and reflects a serious deficiency in service and customer protection
Claimed loss: 460$ USD
Desired outcome: Written confirmation of the actions taken and a dispute reference number.Compensation for the financial loss and mental distress caused by the lack of response and inaction.
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