The complaint has been investigated and
resolved to the customer's satisfactionResolved Bob's Discount Furniture Store — Overcharged for Products Purchased
resolved to the customer's satisfaction
I recently made a large purchase at the new Bob's discount store in Yonkers, New York. My purchase included a dining room set, a living room set (with tables), and a bedroom set. The total for my purchase was $4400. At the time of the purchase I thought it sounded reasonable because it was so a large purchase and I also trusted that they were giving me a good deal as promised on their television commercials. However, after reviewing the purchase at home and comparing the prices listed on the Bob's Furniture website I realized that I had been severly overcharged by the people at the store. It seems that the sale person had charged all of the items as individually rather than charging them as packages. The actual cost of my purchase was $3700. That is $700 less. If you are buying anything at a Bob's Discount Furniture make sure you are getting the discount by reviewing your bill very carefully.