Menu
CB Car Dealers BMW / Bayerische Motoren Werke 4044, 14417 Manchester Rd, Ballwin, MO, 63011, US
BMW / Bayerische Motoren Werke company logo
BMW / Bayerische Motoren Werke
reviews & complaints
BMW / Bayerische Motoren Werke company logo

BMW / Bayerische Motoren Werke

4044, 14417 Manchester Rd, Ballwin, MO, 63011, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Social media
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 8:30 pm
Sat
9:00 am - 5:30 pm
Sun
Closed
ComplaintsBoard
S
11:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

BMW / Bayerische Motoren Werke - car

I purchased a BMW 320i from this dealership on 9-20-2019. Less than 2 weeks later I had it appraised and found out it had been wrecked on the car fax it flat out says Damage/accident on the front page. This dealership uses autocheck rather than Carfax in which is a cheaper database and doesn't show near the information that Carfax does. I quickly went to the dealership and sent an email to the owner which is Suntrup. Nobody would take responsibility for this. Not to mention this autocheck they use didn't show work that had done in their own dealership in August which was it failed emissions back to back twice, oddly enough the dealership acted as if they had no clue about it and it didn't show up on auto check but showed upon Carfax. We purchased the car for $19, 901 on 9-20-19 sold back to the dealership as they acted like they did me a favor for taking it back for $17, 200 on 10-10-2019. Dealership signed a letter stating they know about the damage on Carfax etc, they are unbelievably selling this vehicle on their lot currently as no damage and 1 owner. I am the second owner and have a copy of the title to prove it. A friend emailed the dealership as an inquiry to this vehicle and was told Carfax and autocheck are the same thing, then why didn't it show up a wreck amongst other things. VIN: WBA8E5G58GNU21896.

Read full review of BMW / Bayerische Motoren Werke
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.